Training Manager, Patient Access Organization (fixed hybrid)

At UCLA Health, we believe that every employee plays a crucial role in delivering exceptional patient care. As the Training Manager for our Patient Access Organization, you will have the opportunity to shape and develop the skills of our team members to ensure they are equipped to provide the highest level of service to our patients. This is a fixed hybrid position that combines remote and on-site work, providing the flexibility to balance work and life commitments. We are seeking a dynamic and experienced individual to join our team and help drive the success of our Patient Access Organization. If you have a passion for training and development, a strong background in healthcare, and excellent leadership skills, we encourage you to apply for this role.

1. Develop and implement training programs for new and existing employees in the Patient Access Organization at UCLA Health.
2. Create training materials, manuals, and presentations to support the learning and development of team members.
3. Conduct training sessions and workshops, both in-person and virtually, to ensure employees are equipped with the necessary knowledge and skills for their roles.
4. Evaluate the effectiveness of training programs and make necessary adjustments to continuously improve the learning experience.
5. Collaborate with department leaders to identify training needs and develop customized training plans for specific departments or teams.
6. Foster a culture of continuous learning and development within the Patient Access Organization.
7. Provide ongoing coaching and support to employees to reinforce learning and ensure successful application of skills on the job.
8. Keep up-to-date with industry trends and best practices in training and development to ensure the Patient Access Organization remains at the forefront of healthcare service delivery.
9. Lead and mentor a team of training coordinators, providing guidance and support to ensure they deliver high-quality training programs.
10. Monitor and track training metrics to measure the impact of training on employee performance and overall organizational success.
11. Collaborate with human resources to ensure compliance with training requirements and maintain accurate training records.
12. Support the recruitment and onboarding process by providing training to new hires on policies, procedures, and systems.
13. Act as a liaison between the Patient Access Organization and other departments to ensure training needs are met and communication channels are open.
14. Promote a positive and inclusive work environment that values diversity and encourages personal and professional growth.

According to JobzMall, the average salary range for a Training Manager, Patient Access Organization (fixed hybrid) in Agoura Hills, CA 91301, USA is $90,000 to $140,000 per year. This salary range can vary depending on factors such as the size and type of organization, years of experience, and specific job responsibilities.

Ronald Reagan UCLA Medical Center is a hospital located on the campus of the University of California, Los Angeles, in Westwood, Los Angeles, California, United States. It is currently ranked the fifth-best hospital in the United States by U.S. News & World Report, and second best in California and the West Coast.