Patient Service Representative - Hospitalist

At UCLA Health, we are committed to providing top-quality care to our patients and their families. Our Hospitalist team plays a crucial role in ensuring seamless and efficient care for our patients by serving as the primary point of contact during their hospital stay. We are currently seeking a highly motivated and compassionate Patient Service Representative to join our Hospitalist team. The ideal candidate will have strong communication skills, a customer service mindset, and a passion for making a positive impact on people's lives. If you are looking for an opportunity to be a part of a dynamic and patient-centered healthcare team, we encourage you to apply for this role.

1. Serve as the primary point of contact for patients and their families during their hospital stay.
2. Coordinate and communicate with various healthcare providers to ensure seamless care for patients.
3. Maintain a high level of professionalism and compassion while interacting with patients and their families.
4. Effectively handle and triage patient inquiries and concerns.
5. Obtain and accurately record patient information, including medical history and insurance details.
6. Schedule appointments and assist with patient registration and check-in processes.
7. Facilitate the transfer of medical records and other pertinent information between healthcare providers.
8. Assist in coordinating discharge plans and follow-up appointments for patients.
9. Adhere to all hospital policies, procedures, and regulations related to patient care and privacy.
10. Collaborate with the Hospitalist team to identify and implement process improvements to enhance patient satisfaction.
11. Continuously strive to provide exceptional customer service to patients and their families.
12. Stay updated on hospital policies and procedures, as well as industry changes and advancements in patient care.
13. Maintain accurate and organized patient records and documentation.
14. Assist with administrative tasks, such as answering phones, scheduling meetings, and managing patient records.
15. Participate in training and professional development opportunities to enhance job knowledge and skills.

According to JobzMall, the average salary range for a Patient Service Representative - Hospitalist in Los Angeles, CA, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific hospital or healthcare organization. Some may offer higher salaries or additional benefits such as bonuses or healthcare benefits.

Ronald Reagan UCLA Medical Center is a hospital located on the campus of the University of California, Los Angeles, in Westwood, Los Angeles, California, United States. It is currently ranked the fifth-best hospital in the United States by U.S. News & World Report, and second best in California and the West Coast.