UCLA Health

Patient Coordinator - Comprehensive Health Program

UCLA Health

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At UCLA Health, we believe in providing comprehensive and compassionate care to our patients. As a Patient Coordinator for our Comprehensive Health Program, you will play a vital role in ensuring that our patients receive the highest quality of care. We are looking for a dedicated individual who is passionate about making a positive impact on the lives of others. If you have excellent communication skills, strong attention to detail, and a desire to work in a fast-paced and dynamic environment, we encourage you to apply for this rewarding position.

  1. Schedule and coordinate patient appointments, ensuring efficient and timely care for all patients.
  2. Communicate with patients, physicians, and other healthcare professionals to gather and relay important information.
  3. Maintain accurate and up-to-date patient records, including medical history and insurance information.
  4. Educate patients on the services offered by the Comprehensive Health Program and assist with any questions or concerns.
  5. Assist in the coordination of patient care, including referrals, diagnostic tests, and medication management.
  6. Collaborate with other healthcare team members to ensure a seamless and comprehensive care experience for patients.
  7. Provide administrative support, including answering phone calls, responding to emails, and managing patient inquiries.
  8. Monitor and manage patient flow, ensuring that appointments and procedures are scheduled efficiently and effectively.
  9. Maintain strict confidentiality and adhere to all HIPAA regulations in handling patient information.
  10. Participate in ongoing training and development to stay updated on new procedures, protocols, and technologies.
  11. Identify and escalate any issues or concerns related to patient care to the appropriate healthcare professionals.
  12. Act as a liaison between patients and insurance companies to ensure accurate and timely processing of claims.
  13. Uphold the values and mission of UCLA Health, providing compassionate and patient-centered care at all times.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Public Health, Or A Related Field.

  • Minimum Of 2 Years Of Experience In A Healthcare Setting, Preferably In A Patient Coordination Or Advocacy Role.

  • Strong Communication Skills, Both Written And Verbal, With The Ability To Effectively Communicate With Patients, Healthcare Providers, And Other Stakeholders.

  • Knowledge Of Medical Terminology And Insurance Processes.

  • Ability To Prioritize And Multitask In A Fast-Paced Environment, While Maintaining A High Level Of Organization And Attention To Detail.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Medical Terminology

  • Teamwork

  • Organization

  • Patient Advocacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Coordinator - Comprehensive Health Program in Los Angeles, CA, USA is between $40,000 and $60,000 per year. This range can vary depending on the specific job duties, experience level, and employer. Some factors that may contribute to a higher salary in this field include advanced education or certifications, experience in a specialized area, and working for a larger organization. Additionally, location can also play a role in salary, as areas with a higher cost of living may offer higher salaries to compensate.

Additional Information
UCLA Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 1st, 2025
Apply BeforeMay 31st, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About UCLA Health

Ronald Reagan UCLA Medical Center is a hospital located on the campus of the University of California, Los Angeles, in Westwood, Los Angeles, California, United States. It is currently ranked the fifth-best hospital in the United States by U.S. News & World Report, and second best in California and the West Coast.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started