Communications Page Operator

Are you a skilled communicator with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have a strong attention to detail? If so, we have an exciting opportunity for you to join our team at UCLA Health as a Communications Page Operator.As a Communications Page Operator, you will play a crucial role in connecting patients, families, and staff at UCLA Health by operating the paging system and responding to incoming calls. You will be responsible for relaying important information accurately and promptly, as well as providing exemplary customer service to all callers.To be successful in this role, you must have excellent communication skills, both written and verbal, and be able to remain calm and professional in high-pressure situations. A high school diploma or equivalent is required, and previous experience in a customer service or call center role is preferred.If you are a motivated individual with a strong attention to detail and a passion for helping others, we encourage you to apply for this exciting opportunity at UCLA Health. Join us in making a difference in the lives of our patients and their families.

1. Operate the paging system and respond to incoming calls promptly and accurately.
2. Relay important information to patients, families, and staff in a clear and professional manner.
3. Provide exceptional customer service to all callers and ensure their needs are met.
4. Maintain a calm and professional demeanor in high-pressure situations.
5. Demonstrate excellent communication skills, both written and verbal.
6. Maintain a strong attention to detail in all communication and interactions.
7. Collaborate with other team members to ensure smooth operation of the communication system.
8. Follow established protocols and procedures to ensure efficient and effective communication.
9. Stay updated on the latest developments and changes in the communication system.
10. Maintain confidentiality and adhere to HIPAA guidelines in all communication.
11. Keep accurate records of all calls and pages.
12. Assist with training and mentoring new team members.
13. Ensure a positive and welcoming environment for all callers.
14. Uphold the values and standards of UCLA Health in all interactions.
15. Continuously strive to improve communication processes and systems.

According to JobzMall, the average salary range for a Communications Page Operator in Santa Monica, CA, USA is between $29,000 and $33,000 per year. However, this can vary depending on the specific company, experience level, and other factors such as benefits and bonuses. It is always best to research specific companies and their salary ranges for this position.

Ronald Reagan UCLA Medical Center is a hospital located on the campus of the University of California, Los Angeles, in Westwood, Los Angeles, California, United States. It is currently ranked the fifth-best hospital in the United States by U.S. News & World Report, and second best in California and the West Coast.