Referral Specialist

Are you a people person with a passion for helping others? Do you possess excellent communication and organizational skills? If so, then you may be the perfect fit for our team at UCHealth as a Referral Specialist.At UCHealth, our mission is to provide exceptional healthcare to our community and we are looking for a dedicated individual to join our team in helping patients navigate their healthcare journey. As a Referral Specialist, you will play a crucial role in coordinating and managing patient referrals to ensure they receive the best care possible.To excel in this role, we are looking for someone who is detail-oriented, empathetic and has a strong understanding of medical terminology and insurance processes. If you are ready to make a positive impact in the lives of patients and help them receive the care they need, then we encourage you to apply for the Referral Specialist position at UCHealth.

1. Coordinate and manage patient referrals from various healthcare providers and facilities.
2. Communicate with patients, providers, and insurance companies to ensure timely and accurate processing of referrals.
3. Maintain a thorough understanding of medical terminology and insurance processes to accurately process referrals.
4. Review patient medical records and assess eligibility for referrals based on insurance coverage and medical necessity.
5. Serve as a liaison between patients, providers, and insurance companies to resolve any issues or discrepancies.
6. Ensure all necessary documentation is complete and accurate for each referral.
7. Maintain confidentiality and adhere to HIPAA guidelines when handling patient information.
8. Collaborate with other healthcare team members to ensure a coordinated approach to patient care.
9. Provide excellent customer service to patients by addressing their concerns and answering any questions related to referrals.
10. Stay up-to-date on changes in insurance policies and procedures to ensure compliance.
11. Accurately document and track referral information in electronic medical records.
12. Participate in training and professional development opportunities to enhance knowledge and skills.
13. Follow established protocols and guidelines to ensure the highest quality of care for patients.
14. Assist in identifying areas for process improvement and recommend solutions to enhance efficiency.
15. Adhere to UCHealth's mission, values, and standards of behavior in all interactions with patients and team members.

According to JobzMall, the average salary range for a Referral Specialist in Aurora, CO, USA is $45,000 - $60,000 per year. This can vary depending on the specific company, experience level, and skills of the individual. Some companies may offer higher salaries for more experienced specialists or those with additional certifications or skills. It is important to research the specific company and their compensation packages before accepting a job offer.

UCHealth is a not-for-profit health care system, headquartered in Aurora, Colorado, that includes hospitals and facilities throughout Colorado. It also includes affiliated hospitals in Wyoming and Nebraska.