Patient Access Specialist, Senior

At UCHealth, we are committed to providing the highest quality of care to our patients. As a Patient Access Specialist, Senior, you will play a crucial role in our organization by ensuring that our patients have a seamless and efficient experience from the moment they enter our facilities. We are seeking a highly skilled and compassionate individual to join our team and use their expertise to help improve the overall patient experience. If you have a passion for helping others and possess the necessary qualifications and experience, we encourage you to apply for this rewarding position.

1. Greet and welcome patients in a friendly and professional manner, ensuring a positive first impression of our organization.
2. Collect and verify patient information, including personal and insurance information, to ensure accurate and timely processing of appointments and procedures.
3. Schedule appointments for patients and assist in coordinating their appointments with other departments and providers.
4. Educate patients on their insurance coverage and financial responsibilities, and provide guidance on available payment options.
5. Collaborate with clinical staff to ensure accurate and timely patient flow throughout the facility.
6. Maintain patient confidentiality and adhere to HIPAA regulations at all times.
7. Effectively communicate with patients, families, and colleagues to provide excellent customer service and address any concerns or issues.
8. Utilize electronic medical records systems to accurately document patient information and track appointment and procedure schedules.
9. Continuously assess and improve processes to enhance the patient experience.
10. Train and mentor new Patient Access Specialists to ensure a high level of competency and adherence to organizational protocols.
11. Handle patient inquiries and resolve any issues or discrepancies in a timely and professional manner.
12. Stay up-to-date with insurance and billing regulations and changes to ensure accurate processing of patient information.
13. Work closely with other departments and team members to promote a collaborative and patient-centered approach to care.
14. Provide support to other areas of the organization as needed.
15. Uphold the mission, vision, and values of UCHealth in all interactions and behaviors.

According to JobzMall, the average salary range for a Patient Access Specialist, Senior in Fort Collins, CO, USA is between $45,000 and $60,000 per year. Factors such as experience, education, and specific job duties can affect the actual salary for this position.

UCHealth is a not-for-profit health care system, headquartered in Aurora, Colorado, that includes hospitals and facilities throughout Colorado. It also includes affiliated hospitals in Wyoming and Nebraska.