Patient Access Specialist

Welcome to UCHealth, where we are dedicated to providing exceptional patient care and ensuring a positive experience for everyone who walks through our doors. We are currently seeking a highly motivated and compassionate Patient Access Specialist to join our team. In this role, you will play a crucial part in the patient journey by being the first point of contact for our patients and ensuring their access to quality healthcare services. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we invite you to apply for this position.

1. Greet and welcome patients and visitors to UCHealth with a friendly and professional demeanor.
2. Serve as the first point of contact for patients, providing them with necessary information and directing them to appropriate resources.
3. Schedule patient appointments and ensure accurate and timely entry of patient information into the electronic health record system.
4. Verify patient insurance coverage and obtain necessary authorizations for procedures.
5. Collect and record patient demographic and insurance information accurately and confidentially.
6. Educate patients on financial obligations and assist with financial arrangements as needed.
7. Collaborate with other departments to ensure smooth patient flow and efficient scheduling.
8. Maintain a thorough understanding of UCHealth services, policies, and procedures to effectively communicate information to patients and visitors.
9. Handle patient inquiries and complaints in a professional and courteous manner.
10. Adhere to HIPAA regulations and maintain patient confidentiality at all times.
11. Provide exceptional customer service and strive to create a positive experience for all patients.
12. Continuously improve processes and systems to enhance the patient experience.
13. Participate in training and development opportunities to stay updated on industry changes and best practices.
14. Maintain a clean and organized work area to promote a safe and welcoming environment for patients and staff.
15. Other duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Patient Access Specialist in Pueblo, CO, USA is $31,000 - $41,000 per year. This may vary depending on the specific job duties, experience level, and skills of the individual. Some factors that can affect salary include the type of healthcare facility, the size of the organization, and the demand for this role in the job market. It is important to research and negotiate your salary based on your qualifications and the specific job requirements.

UCHealth is a not-for-profit health care system, headquartered in Aurora, Colorado, that includes hospitals and facilities throughout Colorado. It also includes affiliated hospitals in Wyoming and Nebraska.