Patient Access Specialist

Are you a highly organized and detail-oriented individual with a passion for providing exceptional patient care? Do you thrive in a fast-paced, dynamic healthcare environment? If so, then UCHealth is looking for you! As a Patient Access Specialist, you will play a crucial role in ensuring a seamless and positive experience for our patients from the moment they enter our facilities. We are seeking individuals who possess excellent communication skills, a strong understanding of insurance verification and registration processes, and a dedication to providing compassionate care to all. Join our team and be a part of a leading healthcare organization committed to making a difference in the lives of our patients every day.

1. Greet and welcome patients upon arrival, ensuring a positive and friendly experience.
2. Accurately and efficiently register patients for appointments, procedures, or hospital admissions.
3. Verify insurance coverage and obtain necessary authorizations for services.
4. Collect and enter patient demographic and insurance information into electronic medical records.
5. Communicate effectively with patients to obtain necessary medical history and other relevant information.
6. Maintain patient confidentiality and adhere to HIPAA regulations at all times.
7. Answer patient inquiries and provide information on services, insurance coverage, and payment options.
8. Collaborate with healthcare providers and other team members to ensure accurate and timely patient registration and scheduling.
9. Monitor patient flow and assist with managing wait times to improve overall patient satisfaction.
10. Follow established protocols and guidelines for registration and insurance verification processes.
11. Identify and escalate any issues or concerns to appropriate personnel for resolution.
12. Continuously update and maintain patient records to ensure accuracy and completeness.
13. Participate in ongoing training and education to stay updated on industry changes and best practices.
14. Handle financial transactions, such as collecting co-pays and deductibles, and accurately record payments.
15. Maintain a clean and organized work area to ensure a safe and professional environment for patients and staff.

According to JobzMall, the average salary range for a Patient Access Specialist in Aurora, CO, USA is between $32,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific healthcare facility. Some specialists may earn higher salaries if they have advanced certifications or specialized skills.

UCHealth is a not-for-profit health care system, headquartered in Aurora, Colorado, that includes hospitals and facilities throughout Colorado. It also includes affiliated hospitals in Wyoming and Nebraska.