Patient Access Registration Specialist

Welcome to UCHealth, where we are committed to providing exceptional care and service to our patients. We are currently seeking a Patient Access Registration Specialist to join our team. As a member of our team, you will have the opportunity to make a positive impact by providing efficient and accurate registration services to our patients. To be successful in this role, we are looking for individuals who possess strong communication skills, attention to detail, and a passion for helping others. If you are looking for a rewarding career where you can make a difference, we encourage you to apply for this position.

1. Greet and welcome patients in a friendly and professional manner, creating a positive first impression of the organization.
2. Accurately register and update patient information in the electronic medical records system.
3. Collect and verify insurance information, including obtaining necessary authorizations and referrals.
4. Explain registration processes, insurance coverage, and payment options to patients.
5. Answer phone calls and respond to inquiries from patients, physicians, and other healthcare professionals.
6. Collaborate with clinical staff to ensure timely and accurate patient flow and registration.
7. Maintain patient confidentiality and adhere to HIPAA regulations.
8. Identify and resolve any issues or discrepancies with patient information or insurance coverage.
9. Assist patients with completing necessary paperwork and obtaining required signatures.
10. Coordinate with other departments to ensure efficient and accurate scheduling of appointments.
11. Provide exceptional customer service by addressing and resolving patient concerns and complaints.
12. Participate in ongoing training and education to stay updated on changes in policies, procedures, and insurance regulations.
13. Maintain a clean and organized work environment.
14. Meet performance goals and standards set by the organization.
15. Continuously strive to improve processes and enhance the patient experience.

According to JobzMall, the average salary range for a Patient Access Registration Specialist in Colorado Springs, CO, USA is $32,000-$45,000 per year. This may vary depending on the specific job responsibilities, experience level, and employer. Some companies may also offer additional benefits such as healthcare, retirement plans, and bonuses.

UCHealth is a not-for-profit health care system, headquartered in Aurora, Colorado, that includes hospitals and facilities throughout Colorado. It also includes affiliated hospitals in Wyoming and Nebraska.