UCHealth

Experience Design Strategist

UCHealth

Aurora, CO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to UCHealth, where we are dedicated to providing exceptional healthcare experiences for our patients. We are currently seeking an experienced and innovative Experience Design Strategist to join our dynamic team. As an Experience Design Strategist, you will play a crucial role in shaping the overall experience for our patients and ensuring that they receive the highest quality of care. We are looking for someone who is passionate about using their design thinking skills to create meaningful and impactful experiences. If you are a creative problem-solver, a strategic thinker, and have a strong background in experience design, we would love to hear from you. Join us in our mission to provide compassionate and personalized care to our community.

  1. Develop and implement experience design strategies to enhance the overall patient experience at UCHealth.
  2. Collaborate with cross-functional teams to understand patient needs and identify opportunities for improvement.
  3. Conduct research and gather insights to inform experience design decisions.
  4. Utilize design thinking methods to create innovative solutions that address patient pain points and improve satisfaction.
  5. Create and maintain design standards and guidelines to ensure consistency across all touchpoints.
  6. Lead and manage projects related to experience design, from ideation to execution.
  7. Stay up-to-date with industry trends and best practices in experience design.
  8. Develop and maintain relationships with key stakeholders, including patients, staff, and healthcare providers.
  9. Monitor and analyze patient feedback and data to continuously improve the patient experience.
  10. Collaborate with marketing and communication teams to ensure a cohesive and seamless experience for patients.
  11. Train and educate staff on experience design principles and how to incorporate them into their interactions with patients.
  12. Act as an advocate for the patient, ensuring their needs and preferences are considered in all aspects of the healthcare experience.
  13. Maintain a high level of professionalism and represent UCHealth's commitment to exceptional patient care.
Where is this job?
This job is located at Aurora, CO, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Design, Human-Computer Interaction, Or Related Field.

  • Minimum Of 5 Years Of Experience In Experience Design, User Research, Or Information Architecture.

  • Strong Understanding Of Healthcare Industry And Patient Experience.

  • Proficiency In Design Thinking Methodologies And Tools.

  • Excellent Communication And Collaboration Skills, With The Ability To Work With Cross-Functional Teams.

Required Skills
  • Project Management

  • Data Analysis

  • Prototyping

  • Information architecture

  • Interaction design

  • Design Thinking

  • User Research

  • Brand Development

  • Customer journey mapping

  • Human-Centered Design

  • Stakeholder Collaboration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Experience Design Strategist in Aurora, CO, USA is $80,000 - $130,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Additional Information
UCHealth is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About UCHealth

UCHealth is a not-for-profit health care system, headquartered in Aurora, Colorado, that includes hospitals and facilities throughout Colorado. It also includes affiliated hospitals in Wyoming and Nebraska.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started