Account Specialist

Are you passionate about providing exceptional customer service and building strong relationships? Do you have a knack for problem-solving and the ability to think on your feet? If so, UCHealth is looking for you! As an Account Specialist, you will play a vital role in our organization by managing and maintaining relationships with our clients. We are seeking a driven and detail-oriented individual with excellent communication skills and a strong understanding of financial and healthcare systems. If you are ready to join a dynamic team and make a difference in the lives of our patients, then we want to hear from you.

1. Manage and maintain relationships with clients to ensure high levels of customer satisfaction.
2. Provide exceptional customer service and address any inquiries or concerns from clients in a timely and professional manner.
3. Utilize problem-solving skills to resolve any issues that may arise with clients.
4. Build strong relationships with clients to promote loyalty and retention.
5. Collaborate with internal teams to ensure clients' needs and expectations are met.
6. Develop a thorough understanding of financial and healthcare systems in order to effectively communicate with clients.
7. Keep accurate records of client interactions and update client profiles as needed.
8. Proactively identify areas for improvement in client satisfaction and work towards implementing solutions.
9. Stay current on industry trends and changes in healthcare policies and regulations.
10. Act as a liaison between clients and other departments within the organization.
11. Communicate clearly and effectively with clients and internal teams to ensure all expectations are understood and met.
12. Continuously strive to exceed performance targets and contribute to the overall success of the organization.
13. Adhere to all company policies and procedures.
14. Participate in training and development opportunities to enhance knowledge and skills.
15. Represent UCHealth in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Account Specialist in Fort Collins, CO, USA is $38,000 - $58,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Some factors that may affect salary include the size and success of the company, the demand for the specific skills and experience of the Account Specialist, and the cost of living in the area. Additionally, bonuses, commissions, and other benefits may also impact the overall compensation package for an Account Specialist in Fort Collins.

UCHealth is a not-for-profit health care system, headquartered in Aurora, Colorado, that includes hospitals and facilities throughout Colorado. It also includes affiliated hospitals in Wyoming and Nebraska.