UBS

Service Designer for Digital Channels & Products, 80-100%

UBS
Zürich, Switzerland
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to UBS, a leading global financial institution with a history of over 150 years. We are currently seeking a highly motivated and experienced Service Designer for Digital Channels & Products to join our team. In this role, you will have the opportunity to shape and innovate our digital channels and products, ensuring a seamless and user-centric experience for our clients. This is a unique opportunity to work on cutting-edge projects and be a part of a dynamic and collaborative team. If you have a passion for design thinking and a strong background in digital service design, we would love to hear from you. Join us and make a meaningful impact in the digital space.

  1. Develop and implement innovative and user-centric designs for UBS's digital channels and products.
  2. Utilize design thinking methodologies to continuously improve and evolve our digital offerings.
  3. Collaborate with cross-functional teams to understand business objectives and user needs in order to deliver effective solutions.
  4. Conduct user research and testing to gather insights and inform design decisions.
  5. Create wireframes, prototypes, and design specifications to effectively communicate design concepts.
  6. Work closely with developers to ensure designs are accurately implemented and meet design standards.
  7. Stay up-to-date with industry trends and best practices in digital service design.
  8. Act as a subject matter expert and advocate for user-centered design within the organization.
  9. Help define and maintain design standards and guidelines for digital channels and products.
  10. Effectively communicate design concepts and recommendations to stakeholders at all levels of the organization.
  11. Manage multiple projects and priorities in a fast-paced, deadline-driven environment.
  12. Continuously seek opportunities for improvement and innovation in the digital space.
  13. Share knowledge and collaborate with team members to foster a culture of learning and growth.
  14. Represent UBS as a leader in digital service design within the financial industry.
Where is this job?
This job is located at Zürich, Switzerland
Job Qualifications

  • Strong Design Thinking Skills: A Service Designer For Digital Channels And Products At Ubs Should Possess A Deep Understanding Of Design Thinking Principles And Methodologies, And Be Able To Apply Them To Create Innovative And User-Centered Solutions.

  • Experience In Digital Product Design: The Ideal Candidate Should Have A Proven Track Record Of Designing Successful Digital Products And Services, With A Focus On Delivering An Exceptional User Experience. They Should Be Familiar With The Latest Trends And Best Practices In Digital Design.

  • Knowledge Of Design Tools And Technologies: Proficiency In Design Software Such As Adobe Creative Suite, Sketch, Or Figma, As Well As Knowledge Of Front-End Development Technologies Like Html, Css, And Javascript Is Essential For A Service Designer In This Role.

  • Cross-Functional Collaboration Skills: The Ability To Collaborate Effectively With Cross-Functional Teams Including Product Managers, Engineers, And Business Stakeholders Is Crucial For A Service Designer At Ubs. They Should Be Able To Communicate Their Design Ideas Clearly And Work Collaboratively To Bring Them To Life.

  • Business Acumen: A Service Designer For Digital Channels And Products Should Have A Good Understanding Of The Financial Industry And The Specific Needs Of Ubs Clients. They Should Be Able To Translate Business Goals Into User-Centric Design Solutions That Drive Business Success.

Required Skills

  • Prototyping

  • Information architecture

  • Interaction design

  • Agile Methodology

  • Design Thinking

  • User Research

  • Wireframing

  • User testing

  • product strategy

  • User Experience (UX)

  • User Interface (Ui)

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Designer for Digital Channels & Products, 80-100% in Zürich, Switzerland is approximately CHF 110,000 to CHF 130,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Additional Information
UBS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeAugust 19th, 2025
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About UBS

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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