Are you a passionate and driven individual with a strong background in digital client management? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you at UBS as a Digital Client Manager.As a Digital Client Manager, you will be responsible for managing and growing our digital client base, providing them with exceptional service and building lasting relationships. You will work closely with our clients to understand their needs and goals, and leverage our digital offerings to enhance their overall experience.To be successful in this role, you should have a deep understanding of digital technologies and trends, as well as a proven track record in client management. Your communication skills and attention to detail will be crucial in delivering a seamless and personalized experience for our clients.If you are ready to take on a challenging and rewarding role in the digital space, we invite you to join our team at UBS. Apply now and be a part of a leading global financial institution.
- Manage and grow the digital client base of UBS by identifying and targeting potential clients and converting leads into active clients.
- Develop and maintain strong relationships with existing clients, ensuring a high level of satisfaction and retention.
- Continuously monitor and analyze market trends and client needs to optimize digital offerings and provide client-centric solutions.
- Collaborate with various teams and departments within UBS to ensure seamless execution and delivery of digital services to clients.
- Act as a main point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner.
- Conduct regular performance reviews and provide strategic recommendations to clients on how to maximize the use of digital tools and platforms.
- Stay up-to-date with emerging digital technologies and trends to proactively identify new opportunities for improvement and growth.
- Ensure compliance with industry regulations and UBS policies when conducting business with clients.
- Prepare and present reports and presentations to senior management on the performance and growth of the digital client base.
- Collaborate with marketing and sales teams to develop effective strategies for attracting and retaining digital clients.
- Train and mentor junior team members to ensure a high level of client service and satisfaction.
- Represent UBS at industry events and conferences to promote our digital offerings and expand our network of potential clients.
- Continuously strive to improve the overall client experience by identifying areas for improvement and implementing solutions to enhance client satisfaction.
- Maintain accurate and updated client records and information in UBS databases and systems.
- Adhere to UBS's code of conduct and ethical standards at all times, ensuring the protection of client confidentiality and data privacy.
Strong Understanding Of Digital Marketing And Client Management Strategies: The Ideal Candidate Should Have A Deep Knowledge Of Digital Marketing Techniques, Including Social Media, Email Campaigns, And Website Optimization. They Should Also Have Experience In Client Management, Including Building And Maintaining Relationships With Clients.
Excellent Project Management Skills: As A Digital Client Manager, You Will Be Responsible For Overseeing Multiple Projects At Once. This Requires Excellent Project Management Skills, Including The Ability To Prioritize Tasks, Delegate Responsibilities, And Meet Tight Deadlines.
Proficiency In Data Analysis And Reporting: In Today's Digital Landscape, Data Is Crucial For Making Informed Decisions. The Ideal Candidate Should Be Comfortable Working With Data And Able To Analyze It To Identify Trends, Measure Success, And Make Recommendations For Future Strategies.
Strong Communication And Interpersonal Skills: As A Digital Client Manager, You Will Be The Main Point Of Contact For Clients. Therefore, Excellent Communication And Interpersonal Skills Are A Must. The Ideal Candidate Should Be Able To Effectively Communicate With Clients, Understand Their Needs, And Provide Solutions To Meet Their Goals.
Knowledge Of Financial Services Industry: Ubs Is A Leading Global Financial Services Company, And The Digital Client Manager Will Be Responsible For Managing Clients In The Financial Industry. Therefore, A Strong Understanding Of The Financial Services Industry Is Essential For This Role. This Includes Knowledge Of Financial Products, Regulations, And Industry Trends.
Project Management
Data Analysis
Communication
Market Research
Problem Solving
Digital Marketing
Social media management
Strategy development
Team collaboration
Campaign optimization
Client Relations
Budget
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Digital Client Manager in Bern, Switzerland is between CHF 85,000 to CHF 120,000 per year. This can vary depending on the specific company and the individual's experience and qualifications.
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UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.
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