UBS

Digital Client Manager Bern

UBS

Mittelland District, Switzerland
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to UBS, one of the world's leading financial institutions. We are currently seeking a dynamic and driven individual to join our team as a Digital Client Manager in Bern. As a Digital Client Manager, you will be responsible for providing outstanding service and support to our clients by leveraging digital tools and platforms. This is an exciting opportunity to work in a fast-paced, collaborative environment and make a real impact on the digital transformation of our business. We are looking for a highly motivated individual with a strong background in digital technology and client management. If you are passionate about driving innovation and delivering exceptional client experiences, we encourage you to apply.

  1. Provide excellent customer service to clients through the use of digital tools and platforms.
  2. Understand and stay up-to-date on the latest digital trends and technologies to effectively support clients.
  3. Act as a point of contact for clients, addressing any questions or concerns they may have related to digital services.
  4. Collaborate with cross-functional teams to develop and implement digital strategies that enhance the client experience.
  5. Analyze data and feedback to identify areas for improvement in digital services and make recommendations for enhancements.
  6. Train and educate clients on how to best utilize digital tools and platforms for their financial needs.
  7. Develop and maintain strong relationships with clients to ensure their satisfaction and retention.
  8. Act as a liaison between clients and internal teams to resolve any technical issues or challenges.
  9. Work closely with sales and marketing teams to promote and drive adoption of digital services.
  10. Continuously monitor and evaluate the effectiveness of digital services and make adjustments as needed.
  11. Keep track of industry developments and competitor offerings to inform digital strategy and stay ahead of the curve.
  12. Represent UBS at industry events and conferences to showcase our digital capabilities.
  13. Collaborate with other Digital Client Managers to share best practices and drive continuous improvement.
  14. Adhere to all company policies and procedures, as well as compliance and regulatory requirements.
  15. Maintain confidentiality and protect sensitive client information.
Where is this job?
This job is located at Mittelland District, Switzerland
Job Qualifications
  • Bachelor's Degree In Marketing, Business, Or A Related Field

  • Minimum Of 3-5 Years Of Experience In Digital Marketing Or Client Management

  • Strong Understanding Of Digital Advertising Platforms And Technologies

  • Experience In Managing Client Relationships And Delivering High-Quality Service

  • Ability To Analyze Data And Provide Insights To Inform Digital Marketing Strategies

Required Skills
  • Financial Services

  • Communication Skills

  • Project Management

  • Data Analysis

  • Account Management

  • Market Research

  • Budget management

  • Digital Marketing

  • Digital strategy

  • Team Leadership

  • Client Relations

  • Stakeholder

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Digital Client Manager Bern in Mittelland District, Switzerland is between CHF 90,000 to CHF 120,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry. Some roles may have a lower or higher salary range. It is best to research specific job listings and negotiate with potential employers for a fair salary.

Additional Information
UBS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About UBS

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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