Are you a motivated, customer service-oriented individual who loves to provide clients with an exceptional experience? UBS is looking for a Client Services Representative to join our team and help us provide our clients with the highest quality service.The ideal candidate for this role has a strong background in customer service, as well as an understanding of the financial industry. They have excellent communication and problem-solving skills, and are able to think outside the box to provide solutions for clients. They are also highly organized and detail-oriented, and comfortable working in a fast-paced environment.This is an exciting opportunity to join a leading financial institution and provide excellent customer service. If you have the skills and experience to be successful in this role, we look forward to hearing from you.
Responsibilities of a Client Services Representative:
- Respond to client inquiries and provide timely and accurate information on products and services.
- Assist clients in resolving any issues or complaints in an efficient and professional manner.
- Provide proactive customer service to ensure clients are satisfied with their experience.
- Maintain a comprehensive knowledge of financial products and services in order to provide expert advice.
- Execute transactions for clients in accordance with established procedures.
- Develop and maintain strong relationships with clients to ensure long-term loyalty.
- Monitor and process client requests for service and account changes.
- Analyze and resolve complex client issues.
- Prepare reports and other documentation as needed.
- Ensure compliance with all regulatory and legal requirements.
Excellent Communication And Interpersonal Skills
Proven Problem Solving And Analytical Skills
Ability To Work In A Fast-Paced Environment
Superior Customer Service Experience
Ability To Effectively Prioritize Tasks
Proficient In Ms Office Suite
Ability To Take Initiative And Be A Self-Starter
Ability To Work Independently Or As Part Of A Team
Troubleshooting
Communication
Time Management
Attention to detail
Conflict Resolution
Collaboration
Empathy
Organization
Patience
Problem-Solving
Adaptability
Multi-tasking
Professionalism
solution-oriented
Interpersonal
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Services Representative in Nashville, TN, USA is $35,000 to $45,000 per year. This range may vary depending on the company, the experience level of the candidate, and the location of the job.
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UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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