UBS

Client Services Representative

UBS

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a motivated, customer service-oriented individual who loves to provide clients with an exceptional experience? UBS is looking for a Client Services Representative to join our team and help us provide our clients with the highest quality service.The ideal candidate for this role has a strong background in customer service, as well as an understanding of the financial industry. They have excellent communication and problem-solving skills, and are able to think outside the box to provide solutions for clients. They are also highly organized and detail-oriented, and comfortable working in a fast-paced environment.This is an exciting opportunity to join a leading financial institution and provide excellent customer service. If you have the skills and experience to be successful in this role, we look forward to hearing from you.

Responsibilities of a Client Services Representative:

  1. Respond to client inquiries and provide timely and accurate information on products and services.
  2. Assist clients in resolving any issues or complaints in an efficient and professional manner.
  3. Provide proactive customer service to ensure clients are satisfied with their experience.
  4. Maintain a comprehensive knowledge of financial products and services in order to provide expert advice.
  5. Execute transactions for clients in accordance with established procedures.
  6. Develop and maintain strong relationships with clients to ensure long-term loyalty.
  7. Monitor and process client requests for service and account changes.
  8. Analyze and resolve complex client issues.
  9. Prepare reports and other documentation as needed.
  10. Ensure compliance with all regulatory and legal requirements.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Proven Problem Solving And Analytical Skills

  • Ability To Work In A Fast-Paced Environment

  • Superior Customer Service Experience

  • Ability To Effectively Prioritize Tasks

  • Proficient In Ms Office Suite

  • Ability To Take Initiative And Be A Self-Starter

  • Ability To Work Independently Or As Part Of A Team

Required Skills
  • Troubleshooting

  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • Collaboration

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Professionalism

  • solution-oriented

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Services Representative in Nashville, TN, USA is $35,000 to $45,000 per year. This range may vary depending on the company, the experience level of the candidate, and the location of the job.

Additional Information
UBS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 26th, 2023
Apply BeforeMay 22nd, 2025
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About UBS

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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