UBS

Client Service Associate

UBS

California, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a motivated and client-focused individual looking to launch your career in the financial industry? Look no further than UBS! We are currently seeking a driven and enthusiastic Client Service Associate to join our team. In this role, you will have the opportunity to provide exceptional customer service and support to our clients, while also gaining valuable experience and knowledge in the world of finance. If you have excellent communication skills, a strong attention to detail, and a passion for helping others, we want to hear from you!

  1. Provide excellent customer service to clients by responding promptly and courteously to inquiries and requests.
  2. Maintain a strong understanding of UBS products and services and effectively communicate them to clients.
  3. Assist clients with account setup, maintenance, and other administrative tasks.
  4. Conduct research and resolve client issues and concerns in a timely and efficient manner.
  5. Collaborate with team members and other departments to ensure a seamless client experience.
  6. Keep accurate and organized records of client interactions and transactions.
  7. Proactively identify opportunities to improve client satisfaction and retention.
  8. Stay updated on industry trends and regulations to provide informed support and advice to clients.
  9. Participate in training and development programs to enhance knowledge and skills.
  10. Adhere to company policies and procedures to maintain compliance with regulatory requirements.
  11. Maintain confidentiality and adhere to data protection policies when handling sensitive client information.
  12. Demonstrate a strong work ethic and a commitment to providing exceptional service to clients.
  13. Continuously strive to meet and exceed performance targets and goals.
  14. Contribute to a positive and collaborative team culture.
  15. Represent UBS in a professional and positive manner at all times.
Where is this job?
This job is located at California, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field

  • Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients

  • Minimum Of 1-2 Years Of Experience In A Client-Facing Role, Preferably In The Financial Industry

  • Knowledge Of Financial Products And Services, Including Investment Options, Wealth Management, And Retirement Planning

  • Excellent Organizational And Time Management Skills, With The Ability To Prioritize And Handle Multiple Tasks In A Fast-Paced Environment.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Relationship Management

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Associate in California, USA is $35,000 to $55,000 per year. This may vary depending on the specific company, location, and level of experience. Some factors that can also affect salary include additional benefits, bonuses, and commission opportunities. Additionally, individuals with advanced skills and experience may be able to earn higher salaries within this field.

Additional Information
UBS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About UBS

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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