Welcome to UBS, one of the world's leading financial institutions. We are currently seeking a talented and driven individual to join our team as a Client Insights Manager. In this role, you will have the opportunity to leverage your strategic thinking and analytical skills to help drive business growth and enhance the client experience. We are looking for a dynamic individual who is passionate about understanding client needs and turning data into actionable insights. If you are a self-motivated problem solver with a strong background in research and client insights, we invite you to apply for this exciting opportunity. Join us and make an impact in shaping the future of our organization.
- Conduct research and analysis to identify client needs and preferences.
- Utilize data and insights to develop strategic recommendations for business growth and client experience enhancement.
- Collaborate with cross-functional teams to implement and track the success of initiatives based on client insights.
- Stay updated on industry trends and best practices to continuously improve client insights strategies.
- Develop and maintain relationships with key stakeholders, including clients and internal teams.
- Present findings and recommendations to senior management and other relevant parties.
- Utilize a variety of research methods, such as surveys, focus groups, and data analysis, to gather client insights.
- Monitor and report on key performance indicators related to client satisfaction and business growth.
- Identify and address potential issues or challenges that may impact client satisfaction.
- Act as a subject matter expert on client insights and provide guidance to other team members as needed.
- Proactively seek opportunities to improve processes and procedures related to client insights.
- Attend industry events and conferences to stay updated on the latest trends and network with other professionals in the field.
Bachelor's Degree In Business, Marketing, Economics, Or Related Field.
3-5 Years Of Experience In Market Research, Client Insights, Or Data Analytics.
Strong Analytical And Problem-Solving Skills, With The Ability To Draw Insights From Large And Complex Data Sets.
Excellent Communication And Presentation Skills, With The Ability To Effectively Communicate Insights To Various Stakeholders.
Familiarity With Financial Services Industry And Knowledge Of Investment Products And Services.
Communication Skills
Project Management
Data Analysis
Market Research
Presentation skills
Quantitative skills
Client Relationships
Strategic Thinking
Problem-Solving
Customer Insights
Industry
Financial Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Insights Manager in Singapore is between SGD $90,000 to $120,000 per year. This may vary depending on the company, industry, and level of experience of the individual.
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UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.
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