
BANK-now - Kundenberater/in Privatkredit in Bern, 80-100%
Welcome to BANK-now, the leading provider of personal loans in Switzerland. We are currently seeking a motivated and customer-oriented Kundenberater/in Privatkredit to join our team in Bern. As part of the UBS Group, we offer a dynamic and collaborative work environment where you can develop your skills and grow your career. If you have a passion for helping people achieve their financial goals and possess the required qualifications, we would love to hear from you. Join us and be a part of our mission to provide top-notch financial solutions to our clients.
- Serve as the first point of contact for customers seeking personal loans, providing exceptional customer service and building rapport with clients.
- Conduct in-depth consultations with customers to understand their financial needs and recommend the best loan options for them.
- Act as a representative of BANK-now, promoting our services and explaining the benefits of choosing our company for personal loans.
- Process loan applications, ensuring all necessary documentation is collected and accurately entered into our systems.
- Collaborate with other team members to ensure efficient and timely processing of loan applications and provide support when needed.
- Stay up-to-date on industry trends and regulations to ensure compliance and provide accurate information to customers.
- Build and maintain relationships with clients to foster long-term loyalty and retain business.
- Meet and exceed individual and team sales targets to contribute to the company's success.
- Handle customer inquiries and resolve any issues or concerns in a timely and professional manner.
- Continuously strive to improve customer satisfaction by suggesting process improvements and providing feedback on customer experiences.
- Maintain accurate and organized records of customer interactions and loan applications.
- Participate in training and development programs to enhance skills and knowledge related to personal loans and the banking industry.
- Adhere to all company policies, procedures, and ethical standards.
Excellent Communication And Customer Service Skills
Bachelor's Degree In Finance, Economics, Or Related Field
Minimum Of 2-3 Years Of Experience In Banking Or Financial Services Industry
Strong Understanding Of Personal Lending Products And Regulations
Fluency In German And English, Knowledge Of Other Languages Is A Plus.
Risk Management
Financial Analysis
Communication Skills
Time Management
customer service
Compliance Knowledge
Problem-Solving
Loan Processing
Client Relationship
Sales Techniques
Credit Assessment
Multit
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a BANK-now - Kundenberater/in Privatkredit in Bern, 80-100% in Bern, Switzerland is between CHF 80,000 to CHF 100,000 per year. This can vary depending on the individual's experience, qualifications, and the specific company they work for.
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UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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