UBS

BANK-now - Kundenberater/in Privatkredit in Bern, 80-100%

UBS

Bern, Switzerland
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to BANK-now, the leading provider of personal loans in Switzerland. We are currently seeking a motivated and customer-oriented Kundenberater/in Privatkredit to join our team in Bern. As part of the UBS Group, we offer a dynamic and collaborative work environment where you can develop your skills and grow your career. If you have a passion for helping people achieve their financial goals and possess the required qualifications, we would love to hear from you. Join us and be a part of our mission to provide top-notch financial solutions to our clients.

  1. Serve as the first point of contact for customers seeking personal loans, providing exceptional customer service and building rapport with clients.
  2. Conduct in-depth consultations with customers to understand their financial needs and recommend the best loan options for them.
  3. Act as a representative of BANK-now, promoting our services and explaining the benefits of choosing our company for personal loans.
  4. Process loan applications, ensuring all necessary documentation is collected and accurately entered into our systems.
  5. Collaborate with other team members to ensure efficient and timely processing of loan applications and provide support when needed.
  6. Stay up-to-date on industry trends and regulations to ensure compliance and provide accurate information to customers.
  7. Build and maintain relationships with clients to foster long-term loyalty and retain business.
  8. Meet and exceed individual and team sales targets to contribute to the company's success.
  9. Handle customer inquiries and resolve any issues or concerns in a timely and professional manner.
  10. Continuously strive to improve customer satisfaction by suggesting process improvements and providing feedback on customer experiences.
  11. Maintain accurate and organized records of customer interactions and loan applications.
  12. Participate in training and development programs to enhance skills and knowledge related to personal loans and the banking industry.
  13. Adhere to all company policies, procedures, and ethical standards.
Where is this job?
This job is located at Bern, Switzerland
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Bachelor's Degree In Finance, Economics, Or Related Field

  • Minimum Of 2-3 Years Of Experience In Banking Or Financial Services Industry

  • Strong Understanding Of Personal Lending Products And Regulations

  • Fluency In German And English, Knowledge Of Other Languages Is A Plus.

Required Skills
  • Risk Management

  • Financial Analysis

  • Communication Skills

  • Time Management

  • customer service

  • Compliance Knowledge

  • Problem-Solving

  • Loan Processing

  • Client Relationship

  • Sales Techniques

  • Credit Assessment

  • Multit

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a BANK-now - Kundenberater/in Privatkredit in Bern, 80-100% in Bern, Switzerland is between CHF 80,000 to CHF 100,000 per year. This can vary depending on the individual's experience, qualifications, and the specific company they work for.

Additional Information
UBS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About UBS

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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