Associate Manager

Are you an experienced leader with a passion for retail and a drive to exceed customer expectations? If so, then this may be the perfect opportunity for you! TUMI is currently seeking an Associate Manager to join our team. We’re looking for an enthusiastic individual with proven management experience, strong interpersonal skills, and a commitment to delivering the highest levels of customer satisfaction. If you have what it takes to be a leader in our fast-paced and vibrant environment, we want to hear from you!The successful candidate will have at least two years of retail management experience, a strong knowledge of the retail industry and excellent customer service skills. Knowledge of inventory management, merchandising, and loss prevention are also essential. The ideal candidate will have strong communication and motivational skills, be organized and detail-oriented, and have the ability to multi-task. Additionally, the Associate Manager should be able to demonstrate a strong understanding of TUMI's products and services. If you feel you have the qualifications and experience necessary for this position, we invite you to apply for this exciting opportunity.

Responsibilities:

1. Lead, motivate, and develop a team of retail associates.
2. Ensure high levels of customer satisfaction.
3. Manage inventory, merchandising, and loss prevention.
4. Develop and maintain relationships with customers.
5. Monitor team performance and identify areas for improvement.
6. Ensure compliance with company policies and procedures.
7. Train and coach team members on customer service and product knowledge.
8. Monitor sales goals and adjust strategies accordingly.
9. Address customer inquiries and resolve customer service issues.
10. Manage the hiring and onboarding process of new team members.

According to JobzMall, the average salary range for a Associate Manager in Charlotte, NC, USA is between $63,000 and $80,000. This range is based on the salaries submitted by JobzMall users in the Charlotte, NC, USA area, and is subject to change depending on the individual's experience, qualifications, and other factors.

Tumi Holdings, Inc., is a manufacturer of high-end suitcases and bags for travel based in Edison, New Jersey. Founded in 1975 by Charlie Clifford after a stint in the Peace Corps in Peru, the company is named after a Peruvian tumi ceremonial knife used for sacrifices. Tumi, Inc. was a unit of Doughty Hanson & Co. from 2004 until after its 2012 initial public offering. Tumi's products are known for their black-on-black ballistic nylon. Tumi is available at department stores and specialty stores, as well as over 120 Tumi stores and 200 shops around the world.