TUMI

Associate Manager

TUMI

Alpharetta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a dynamic leader with a passion for luxury travel and fashion? Do you have a proven track record in retail management and a drive for providing exceptional customer service? If so, then we have an exciting opportunity for you as an Associate Manager at TUMI. As a global leader in premium travel and lifestyle products, TUMI is looking for a motivated individual to join our team and help drive our brand forward. If you possess strong leadership skills, a keen eye for detail, and a customer-centric mindset, we want to hear from you. Join us and be a part of our mission to elevate the travel experience for our customers.

  1. Develop and implement strategies to drive sales and increase profitability for the TUMI brand.
  2. Provide exceptional leadership and mentorship to a team of retail associates, setting clear performance expectations and motivating them to achieve goals.
  3. Ensure the highest level of customer service is consistently delivered to all customers, creating a welcoming and luxurious shopping experience.
  4. Monitor and analyze sales data to identify trends and opportunities for improvement, and make necessary adjustments to maximize sales.
  5. Collaborate with upper management to develop and execute marketing initiatives and events to promote the TUMI brand.
  6. Oversee inventory management, including ordering, receiving, and tracking merchandise, to maintain optimal stock levels.
  7. Train and coach sales associates on product knowledge, sales techniques, and brand standards to enhance their performance.
  8. Conduct regular store audits to ensure compliance with company policies, procedures, and visual merchandising standards.
  9. Foster strong relationships with existing and potential customers, building brand loyalty and promoting repeat business.
  10. Stay up-to-date on industry trends and competition, providing insights and recommendations to help TUMI stay ahead in the market.
Where is this job?
This job is located at Alpharetta, GA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Retail Management, Preferably In The Luxury Goods Industry.

  • Strong Leadership Skills And Experience Managing A Team Of Sales Associates And/Or Store Staff.

  • Excellent Communication Skills And The Ability To Build And Maintain Relationships With Customers And Colleagues.

  • Proficiency In Microsoft Office And Other Retail Management Software, With A Demonstrated Ability To Analyze Sales Data And Make Strategic Decisions Based On Results.

Required Skills
  • Financial Analysis

  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Leadership

  • customer service

  • Merchandising

  • Project coordination

  • Problem-Solving

  • Vendor Relations

  • Sales Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Manager in Alpharetta, GA, USA is $50,000 - $70,000 per year. However, this can vary depending on the industry, company, and individual qualifications and experience.

Additional Information
TUMI is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2024
Apply BeforeJanuary 14th, 2026
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About TUMI

Tumi Holdings, Inc., is a manufacturer of high-end suitcases and bags for travel based in Edison, New Jersey. Founded in 1975 by Charlie Clifford after a stint in the Peace Corps in Peru, the company is named after a Peruvian tumi ceremonial knife used for sacrifices. Tumi, Inc. was a unit of Doughty Hanson & Co. from 2004 until after its 2012 initial public offering. Tumi's products are known for their black-on-black ballistic nylon. Tumi is available at department stores and specialty stores, as well as over 120 Tumi stores and 200 shops around the world.

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