TUMI

Assistant Manager

TUMI

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a highly motivated and organized Assistant Manager to join our team at TUMI. The ideal candidate will be a creative problem-solver with excellent communication and interpersonal skills who is committed to providing exceptional customer service. As the Assistant Manager, you will be responsible for leading a team of associates, ensuring an enjoyable shopping experience for our customers, and creating a positive and energetic work environment.To be successful in this role, you must have at least 3 years of retail management experience, strong leadership skills, and a proven track record of achieving sales goals. You must also be a team player who is capable of multitasking and thrive in a fast-paced environment. Above all, you must have an enthusiastic and outgoing personality and a passion for the retail industry.

Responsibilities:

  1. Lead a team of associates to ensure exceptional customer service and a positive work environment.
  2. Monitor and ensure the achievement of all sales goals and objectives.
  3. Help create and implement strategies to increase customer loyalty and satisfaction.
  4. Oversee daily operations of the store, including inventory management, merchandising, and employee scheduling.
  5. Train and motivate staff on customer service, product knowledge, and other areas.
  6. Handle customer complaints and resolve any issues in a timely and professional manner.
  7. Monitor store performance and suggest improvements.
  8. Develop and maintain effective relationships with vendors.
  9. Ensure compliance with all company policies and procedures.
  10. Assist with recruiting, hiring, and onboarding new staff members.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Strong Leadership Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Interpersonal And Communication Skills

  • Ability To Motivate Team Members

  • Exceptional Problem-Solving Skills

  • Proficiency In Ms Office And Other Related Software

  • Previous Experience In Retail Or Customer Service

  • Proven Track Record Of Success In A Managerial Role

Required Skills
  • Budgeting

  • Inventory Management

  • Planning

  • Communication

  • Coaching

  • Scheduling

  • Leadership

  • customer service

  • Reporting

  • Merchandising

  • Organization

  • Problem-Solving

  • Delegation

  • retail operations

  • Staff Supervision

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Manager in Nashville, TN, USA is $43,000 to $60,000 per year. This range may vary depending on experience, qualifications, and the size and type of company.

Additional Information
TUMI is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 24th, 2023
Apply BeforeAugust 19th, 2025
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About TUMI

Tumi Holdings, Inc., is a manufacturer of high-end suitcases and bags for travel based in Edison, New Jersey. Founded in 1975 by Charlie Clifford after a stint in the Peace Corps in Peru, the company is named after a Peruvian tumi ceremonial knife used for sacrifices. Tumi, Inc. was a unit of Doughty Hanson & Co. from 2004 until after its 2012 initial public offering. Tumi's products are known for their black-on-black ballistic nylon. Tumi is available at department stores and specialty stores, as well as over 120 Tumi stores and 200 shops around the world.

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