
Systems Specialist I
Welcome to Tulane University, where we are dedicated to providing a dynamic and innovative learning environment for our students. We are currently seeking a highly skilled and motivated Systems Specialist I to join our team and contribute to the success of our technology systems. As a Systems Specialist I, you will play a crucial role in ensuring the smooth operation and maintenance of our technology infrastructure. This is an exciting opportunity for an individual with a passion for technology and a desire to make a positive impact in the education sector. If you possess the required qualifications and are ready to take on new challenges, we invite you to apply for this position and become a valuable member of our Tulane community.
- Maintain and troubleshoot all technology systems within the university, including hardware, software, and network infrastructure.
- Work closely with various departments and teams to identify and address technology needs and issues.
- Install, configure, and upgrade hardware and software systems to ensure optimal performance and security.
- Monitor and manage system backups, updates, and maintenance tasks.
- Provide technical support and assistance to faculty, staff, and students with technology-related inquiries and concerns.
- Develop and implement strategies to improve the efficiency and effectiveness of technology systems.
- Create and maintain documentation for procedures, configurations, and troubleshooting techniques.
- Collaborate with vendors and external partners to resolve complex technical issues.
- Stay up-to-date with emerging technologies and recommend improvements to current systems.
- Assist in the planning and execution of technology-related projects.
- Train end-users on new technology systems and features.
- Contribute to the development and implementation of IT policies and procedures.
- Ensure compliance with security protocols and regulations.
- Participate in on-call rotations and handle emergency situations as needed.
- Adhere to service level agreements and provide excellent customer service.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 2 Years Experience In Systems Administration Or Technical Support.
Proficiency In Operating Systems Such As Windows, Macos, And Linux.
Knowledge Of Network Infrastructure And Troubleshooting Techniques.
Strong Communication And Problem-Solving Skills.
Project Management
Data Analysis
Network Administration
Database Management
Cloud Computing
IT support
Software Installation
System Monitoring
Technical Troubleshooting
User Training
System Maintenance
Hardware Configuration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Systems Specialist I in New Orleans, LA, USA is $57,600 - $72,000 per year. This salary range may vary depending on the specific job responsibilities, level of experience, and the company employing the Systems Specialist. Additionally, factors such as education level, certifications, and additional skills may also impact the salary range. It is recommended to research the specific job posting and company for a more accurate salary estimate.
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Tulane University is a private research university in New Orleans, Louisiana. Tulane University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate, baccalaureate, masters, doctorate and professional degrees.

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