Patient Registration Coordinator

Welcome to Tulane University, where we strive to provide exceptional patient care and support to our community. We are currently seeking a dedicated and detail-oriented Patient Registration Coordinator to join our team. In this role, you will be responsible for ensuring efficient and accurate registration of patients, as well as verifying insurance and collecting payments. The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to thrive in a fast-paced environment. If you are a highly organized individual with a strong attention to detail and a desire to make a positive impact in the healthcare industry, we encourage you to apply for this rewarding opportunity.

1. Greet and welcome patients in a friendly and professional manner.
2. Accurately and efficiently register patients for appointments, procedures, and admissions.
3. Verify patient information and insurance coverage to ensure accuracy and eligibility.
4. Collect and process payments for services rendered.
5. Assist patients with completing necessary forms and documents.
6. Provide excellent customer service by addressing patient inquiries and concerns.
7. Maintain patient confidentiality and adhere to HIPAA regulations at all times.
8. Collaborate with other departments and healthcare providers to ensure smooth patient flow.
9. Maintain a clean and organized registration area.
10. Proactively identify and resolve any registration or insurance issues.
11. Stay updated on insurance policies and coverage changes to accurately verify and process claims.
12. Participate in training and education programs to enhance skills and knowledge.
13. Adhere to all hospital policies and procedures.
14. Promote a positive and welcoming environment for patients and their families.
15. Continuously strive to improve patient experience and satisfaction.
16. Assist with scheduling appointments and coordinating referrals, as needed.
17. Maintain accurate and up-to-date records of patient information.
18. Handle and resolve any patient complaints or concerns in a professional and timely manner.
19. Attend staff meetings and contribute to process improvement initiatives.
20. Perform other duties as assigned by the supervisor or manager.

According to JobzMall, the average salary range for a Patient Registration Coordinator in New Orleans, LA, USA is $35,000 to $45,000 per year. However, this can vary depending on the specific employer, years of experience, and other factors.

Tulane University is a private research university in New Orleans, Louisiana. Tulane University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate, baccalaureate, masters, doctorate and professional degrees.