Tulane University

Medical Office Assistant, Certified

Tulane University

Covington, LA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Tulane University, a leading institution in medical education and patient care. We are currently seeking a highly skilled and compassionate Medical Office Assistant, Certified to join our team. In this role, you will play a vital role in providing exceptional support to our healthcare professionals and ensuring the smooth operation of our medical office. If you have a passion for helping others and possess the necessary certification and qualifications, we would love to hear from you. Join us in making a positive impact on the lives of our patients and the community.

  1. Greet and welcome patients and visitors to the medical office in a friendly and professional manner.
  2. Assist with scheduling appointments and managing the appointment calendar.
  3. Answer phone calls and respond to inquiries, taking messages and directing calls as necessary.
  4. Maintain patient records and ensure that all information is accurate and up-to-date.
  5. Verify insurance coverage and process insurance claims.
  6. Assist with patient check-in and check-out processes, collecting payments and providing receipts.
  7. Work closely with healthcare professionals to ensure efficient and effective patient care.
  8. Prepare patient rooms for examinations and procedures, ensuring cleanliness and availability of necessary supplies.
  9. Monitor and maintain medical office inventory, ordering supplies as needed.
  10. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
  11. Collaborate with other medical office staff to ensure the smooth operation of the office.
  12. Continuously seek opportunities to improve processes and enhance the patient experience.
  13. Attend training and educational sessions to maintain certification and stay updated on industry standards.
  14. Demonstrate compassion and empathy towards patients and their families, providing emotional support when needed.
  15. Uphold the values and mission of Tulane University and represent the institution in a professional manner.
Where is this job?
This job is located at Covington, LA, USA
Job Qualifications
  • Ability To Handle Sensitive And Confidential Information With Professionalism And Discretion.

  • Completion Of A Certified Medical Office Assistant Program Or Equivalent Training.

  • Strong Knowledge Of Medical Terminology, Procedures, And Coding Systems.

  • Proficiency In Electronic Medical Records Systems And Other Medical Software.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work Well With Patients, Physicians, And Other Healthcare Professionals.

Required Skills
  • Data Entry

  • Inventory Management

  • Medical Terminology

  • medical transcription

  • Insurance Verification

  • Hipaa Compliance

  • Scheduling Appointments

  • Billing And Coding

  • Maintaining Records

  • Patient Communication

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Medical Office Assistant, Certified in Covington, LA, USA is $32,000 - $45,000 per year. However, this can vary depending on factors such as the specific job duties, experience level, and employer. Some medical office assistants may also receive additional benefits such as health insurance and paid time off.

Additional Information
Tulane University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 9th, 2025
Apply BeforeOctober 9th, 2025
This job posting is from a verified source. 

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About Tulane University

Tulane University is a private research university in New Orleans, Louisiana. Tulane University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate, baccalaureate, masters, doctorate and professional degrees.

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