Senior Unified Communications Engineer

Hyderabad, Telangana, India

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Are you an experienced Unified Communications Engineer looking to take on a senior role at a leading global technology company? Look no further! TTEC is seeking a highly skilled and motivated individual to join our team as a Senior Unified Communications Engineer. In this role, you will be responsible for designing, implementing, and optimizing our company's unified communications infrastructure. We are looking for someone with a strong technical background, excellent communication skills, and a passion for staying up-to-date with the latest industry trends. If you are a dynamic problem-solver with a proven track record of success in the field of unified communications, we want to hear from you!

Design and implement unified communications infrastructure for the company.
Optimize existing unified communications systems to improve efficiency and functionality.
Stay up-to-date with industry trends and advancements in unified communications technology.
Serve as a subject matter expert for all unified communications related inquiries.
Collaborate with cross-functional teams to ensure seamless integration of unified communications systems.
Troubleshoot and resolve any issues with unified communications systems.
Conduct regular audits and performance tests to ensure the stability and security of the unified communications infrastructure.
Develop and maintain documentation for all unified communications systems and processes.
Train and mentor junior engineers on unified communications best practices and procedures.
Communicate effectively with stakeholders to gather requirements and provide updates on project progress.
Continuously evaluate and recommend improvements to the unified communications infrastructure.
Lead and participate in meetings and project discussions related to unified communications initiatives.
Ensure compliance with company policies, procedures, and industry regulations.
Proactively identify and address potential risks and vulnerabilities in the unified communications infrastructure.
Collaborate with vendors to evaluate and implement new unified communications technologies.
Act as a point of escalation for complex unified communications issues.
Participate in on-call rotation to provide 24/7 support for critical unified communications systems.
Mentor and develop team members to enhance their technical skills and knowledge.
Adhere to project timelines and budgets for unified communications initiatives.
Continuously monitor and analyze the performance of unified communications systems and make recommendations for improvements.

Where is this job?

This job is located at Hyderabad, Telangana, India

Job Qualifications

Extensive Experience With Unified Communications Technologies: A Senior Unified Communications Engineer At Ttec Should Possess A Deep Understanding Of Various Unified Communications Technologies Such As Voip, Sip, Video Conferencing, And Unified Messaging. They Should Have Hands-On Experience With Deploying, Configuring, And Troubleshooting These Systems.
Strong Knowledge Of Networking: As Unified Communications Heavily Relies On Network Infrastructure, A Senior Unified Communications Engineer Should Have A Strong Understanding Of Networking Principles And Protocols. They Should Be Able To Design And Implement Network Solutions That Support Unified Communications Systems.
Expertise In Unified Communications Platforms: Ttec Requires A Senior Unified Communications Engineer To Have A High Level Of Expertise In Leading Unified Communications Platforms Such As Cisco Unified Communications Manager, Microsoft Teams, And Avaya Aura. They Should Be Able To Design, Implement, And Manage Complex Unified Communications Environments.
Proven Project Management Skills: Ttec Expects A Senior Unified Communications Engineer To Have Excellent Project Management Skills. They Should Be Able To Lead And Manage Large-Scale Unified Communications Projects, Ensuring Timely Delivery And Successful Implementation.
Strong Analytical And Problem-Solving Skills: A Senior Unified Communications Engineer Should Have Strong Analytical And Problem-Solving Skills To Troubleshoot Complex Issues And Implement Effective Solutions. They Should Be Able To Identify Potential Problems And Proactively Address Them To Ensure The Stability And Reliability Of Unified Communications Systems.

Required Skills

Project Management
Security
Networking
Troubleshooting
Cisco
VoIP
Collaboration
Telephony
SIP Trunking
System integration
Cloud Solutions
Ucaas

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Unified Communications Engineer in Hyderabad, Telangana, India is between Rs. 9,00,000 to Rs. 14,00,000 per year. This may vary depending on the specific company, experience level, and skills of the individual.

Additional Information

TTEC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesHindi

Job PostedDecember 19th, 2023

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us