TTEC

Senior Human Resources Consultant

TTEC

Cape Town, South Africa
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to TTEC, a global company dedicated to providing exceptional customer experiences and innovative business solutions. As a Senior Human Resources Consultant, you will play a crucial role in our success by providing strategic guidance and support to our HR team. We are seeking a driven and experienced professional who is passionate about driving organizational growth and development through effective HR practices. If you have a strong background in HR consulting and a deep understanding of employment laws and regulations, we invite you to join our dynamic team and make a meaningful impact on our company's success.

  1. Develop and implement HR strategies and initiatives that align with the company's goals and objectives.
  2. Provide guidance and support to the HR team in areas such as recruitment, employee relations, performance management, and training and development.
  3. Stay updated on employment laws and regulations and ensure compliance within the organization.
  4. Conduct thorough analysis of HR metrics and data to identify areas for improvement and make recommendations to senior management.
  5. Collaborate with various departments to create and maintain a positive and inclusive work culture.
  6. Act as a trusted advisor to senior leadership on all HR-related matters.
  7. Provide coaching and mentorship to junior HR team members.
  8. Manage and resolve complex employee relations issues with a focus on conflict resolution and risk management.
  9. Develop and implement effective employee retention strategies.
  10. Stay informed on industry trends and best practices and make recommendations for continuous improvement.
  11. Ensure fair and consistent application of HR policies and procedures.
  12. Manage HR projects and initiatives to support the company's growth and development.
  13. Handle sensitive and confidential information with discretion.
  14. Maintain a deep understanding of the company's business objectives and contribute to the development and execution of HR strategies that support those objectives.
  15. Foster a positive and collaborative work environment that values diversity and inclusion.
Where is this job?
This job is located at Cape Town, South Africa
Job Qualifications
  • Minimum Of 7 Years Of Experience In Human Resources Consulting, With A Focus On Strategic Planning, Employee Relations, And Talent Management.

  • Bachelor's Or Master's Degree In Human Resources, Business Administration, Or A Related Field.

  • Extensive Knowledge Of And Experience With Hr Policies, Practices, And Procedures, Including Compliance With Employment Laws And Regulations.

  • Proven Track Record Of Successfully Managing Complex Hr Projects, Including Implementing New Policies And Procedures, Conducting Training Sessions, And Developing Employee Engagement Initiatives.

  • Strong Communication And Interpersonal Skills, With The Ability To Build Relationships And Collaborate With Diverse Teams And Stakeholders.

Required Skills
  • Onboarding

  • Performance Management

  • Training

  • Talent Management

  • Employee Relations

  • Conflict Resolution

  • Compensation

  • Labor Laws

  • HR policies

  • Diversity & Inclusion

  • Recruitment

  • Benefits

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Human Resources Consultant in Cape Town, South Africa is approximately R400,000 to R700,000 per year. This may vary depending on factors such as experience, qualifications, and the specific industry or company the consultant works for.

Additional Information
TTEC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2025
Apply BeforeMay 4th, 2026
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About TTEC

TTEC Holdings, Inc., is an American customer experience technology and services company headquartered in Greenwood Village, Colorado.

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