Registered Nurse (RN) – Contact Center

Englewood, CO, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

As a Registered Nurse (RN) in TTEC's Contact Center, you will play an integral role in providing exceptional customer care to our clients. We are looking for an experienced RN who is passionate about delivering quality healthcare services and has a strong commitment to customer service. The ideal candidate will have clinical experience, excellent communication and interpersonal skills, and a strong aptitude for problem solving. A successful RN in our Contact Center will have a professional and compassionate demeanor, as well as a keen eye for detail. If you have the qualifications we are looking for, we invite you to apply and join our team.

Responsibilities:

Provide exceptional customer care to clients in the contact center
Utilize clinical experience and medical knowledge to assess and address customer inquiries
Maintain a professional and compassionate demeanor while interacting with clients
Utilize excellent communication and interpersonal skills to troubleshoot customer issues
Utilize problem solving skills to resolve customer issues in an efficient and timely manner
Maintain a keen eye for detail when assessing customer inquiries
Update customer records with accurate information
Ensure adherence to all applicable laws and regulations pertaining to healthcare services

Where is this job?

This job is located at Englewood, CO, USA

Job Qualifications

Knowledge Of Medical Terminology
Excellent Communication And Customer Service Skills
Current Registered Nursing License
At Least Years Of Experience In A Contact Center Or Healthcare Environment
Proficiency In Using A Variety Of Computer-Based Applications
Ability To Multitask And Work In A Fast-Paced Environment
Strong Problem-Solving And Organizational Skills
Ability To Follow Established Protocols And Guidelines.

Required Skills

Documentation
Communication
Time Management
Critical Thinking
Listening
Patient care
Collaboration
Empathy
education
Problem-Solving
Flexibility
assessment
Technology
Interpersonal
Accuracy

Soft Skills

Communication
Stress Management
Time management
Interpersonal Skills
creativity
Organization
self-motivation
flexibility
Teamwork
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Registered Nurse (RN) – Contact Center in Englewood, CO, USA is $43,000 to $70,000 per year. Factors such as experience, education, and certifications can impact an individual's salary within this range.

Additional Information

TTEC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJuly 10th, 2023

Apply BeforeAugust 19th, 2025

This job posting is from a verified source.

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