
Licensed Healthcare Insurance Agent
As a Licensed Healthcare Insurance Agent at TTEC, you will join a team of dedicated professionals who are passionate about providing customers with the highest quality healthcare insurance services. Our Agents are the first point of contact for customers, and you will have the opportunity to use your experience and expertise to make a difference in their lives. We are looking for an individual who is passionate about providing superior customer service and is a reliable problem solver.The ideal candidate for this position will have a current state insurance license, a proven track record of success in a customer service role, and excellent communication and interpersonal skills. The successful candidate will also have the ability to remain professional and courteous in all interactions, and the flexibility to work a variety of shifts. If this sounds like you, we invite you to apply and join us on our mission to make healthcare accessible for everyone.
Responsibilities:
- Obtain and maintain a current state insurance license.
- Provide superior customer service to clients.
- Handle customer inquiries and complaints promptly and professionally.
- Demonstrate strong problem solving and communication skills.
- Maintain a positive and professional attitude in all interactions.
- Remain compliant with all applicable laws and regulations.
- Utilize customer service software to track customer interactions.
- Work a variety of shifts as needed.
- Provide customers with information on healthcare insurance services.
- Develop trust and rapport with customers.
Excellent Verbal And Written Communication Skills
Ability To Obtain And Maintain A Valid Insurance License
Knowledge Of Insurance Products And Services
Understanding Of Customer Service Best Practices
Ability To Work Collaboratively In A Team Environment
Proficient Computer Skills And Knowledge Of Software Programs
Ability To Work In A Fast-Paced
Customer-Oriented Environment
Ability To Establish And Maintain Positive Relationships With Customers
Documentation
Risk Management
Data Entry
Communication
Time Management
Conflict Resolution
customer service
Business acumen
Regulatory compliance
Problem-Solving
Computer Literacy
Interpersonal
Negotiating
Analyzing
Insurance Knowledge
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Licensed Healthcare Insurance Agent in Englewood, CO, USA is $31,000 - $50,000 per year. This salary range may vary depending on the company, experience, and other factors.
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TTEC Holdings, Inc., is an American customer experience technology and services company headquartered in Greenwood Village, Colorado.

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