Bilingual Customer Service and Sales Representative (Spanish)

Are you passionate about helping customers and looking for an opportunity to use your bilingual skills? TTEC is looking for a Bilingual Customer Service and Sales Representative with native-level Spanish to join our team. This role requires a strong customer service background and the ability to communicate with customers in both English and Spanish. The ideal candidate is an excellent communicator and problem solver, able to work independently and as part of a team. They must be passionate about customer service and comfortable working in a fast-paced environment. If you are looking for an opportunity to use your Spanish language skills and customer service experience, we would love to hear from you!

Responsibilities:

1. Handle customer inquiries via phone, email, and chat in both English and Spanish.
2. Utilize strong customer service and problem-solving skills to address customer needs.
3. Provide accurate, valid, and complete information to customers.
4. Ensure customer satisfaction and provide resolutions to customer issues.
5. Follow up with customers to ensure their inquiries have been addressed.
6. Maintain customer records and update customer information as needed.
7. Work independently and as part of a team to meet customer service objectives.
8. Remain up-to-date on product knowledge and company policies.
9. Adhere to all company policies and procedures.

According to JobzMall, the average salary range for a Bilingual Customer Service and Sales Representative (Spanish) in Englewood, CO, USA is $14.50 to $17.50 per hour.

TTEC Holdings, Inc., is an American customer experience technology and services company headquartered in Greenwood Village, Colorado.