Wholesale Payments Onboarding Project Manager

Welcome to Truist Financial, a leading financial services company dedicated to helping our clients and communities thrive. As a Wholesale Payments Onboarding Project Manager, you will play a vital role in our Wholesale Payments team by leading the onboarding and implementation of new clients onto our payment platforms. This is a dynamic and fast-paced role that requires strong project management skills, exceptional attention to detail, and a passion for delivering an exceptional client experience. If you are a driven and results-oriented individual with a deep understanding of payments systems and processes, we invite you to join our team and make a meaningful impact on our clients' success.

1. Lead the onboarding process for new clients onto our payment platforms, ensuring a smooth and timely implementation.
2. Manage all aspects of the onboarding project, including timelines, resources, and communication with internal and external stakeholders.
3. Collaborate with cross-functional teams, including sales, product, and technology, to ensure a seamless onboarding experience for clients.
4. Develop and maintain project plans, status reports, and other project documentation to track progress and communicate updates.
5. Conduct client needs assessments and provide recommendations for customized onboarding solutions to meet their specific payment needs.
6. Coordinate and oversee the testing and validation of new payment processes and systems to ensure accuracy and functionality.
7. Ensure compliance with all regulatory requirements and internal policies throughout the onboarding process.
8. Identify and escalate any potential issues or roadblocks that may impact the onboarding timeline or client experience.
9. Serve as the primary point of contact for clients during the onboarding process, providing regular updates and addressing any concerns or questions.
10. Continuously monitor and evaluate the onboarding process, making recommendations for improvements and efficiency enhancements.
11. Maintain a deep understanding of payment systems and processes, staying up-to-date on industry trends and best practices.
12. Foster a positive and collaborative team environment, promoting a culture of excellence and a strong commitment to client success.

According to JobzMall, the average salary range for a Wholesale Payments Onboarding Project Manager in Charlotte, NC, USA is $85,000 - $120,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the individual is working for.

It is important to note that salaries can also be affected by industry trends, market demand, and economic conditions. Therefore, it is always best to research specific job openings and negotiate salary based on individual qualifications and the job market in the specific area.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.