Truist Financial

Service Now Developer

Truist Financial

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Truist Financial, a leading financial services organization committed to providing innovative solutions for our clients. We are currently seeking a highly skilled and motivated Service Now Developer to join our growing team. As a Service Now Developer, you will play a crucial role in developing, implementing, and maintaining our Service Now platform to support our business operations. This is an exciting opportunity for an individual who is passionate about utilizing their technical expertise to drive efficiency and enhance the overall user experience. If you possess a strong understanding of Service Now, along with excellent problem-solving and communication skills, we encourage you to apply for this role. Come be a part of our dynamic and collaborative team at Truist Financial.

  1. Develop, implement, and maintain the Service Now platform to support our business operations.
  2. Collaborate with cross-functional teams to understand business requirements and design solutions that meet those needs.
  3. Configure and customize Service Now modules and applications to optimize functionality.
  4. Troubleshoot and resolve technical issues related to the Service Now platform.
  5. Stay up-to-date with the latest Service Now features and updates, and recommend relevant improvements to enhance the platform.
  6. Communicate effectively with stakeholders, including business users and IT teams, to ensure successful implementation and adoption of Service Now solutions.
  7. Create and maintain technical documentation for all Service Now configurations and customizations.
  8. Ensure compliance with security and data privacy policies while developing and maintaining the Service Now platform.
  9. Participate in testing and quality assurance activities for Service Now upgrades and new releases.
  10. Continuously monitor performance and identify areas for improvement in the Service Now platform.
  11. Train and support end-users on how to effectively use the Service Now platform.
  12. Collaborate with other developers and IT professionals to troubleshoot and resolve complex technical issues.
  13. Proactively identify and recommend process improvements to enhance efficiency and effectiveness.
  14. Keep abreast of industry trends and emerging technologies related to Service Now and make recommendations for their integration into our platform and processes.
  15. Adhere to project timelines and deliver quality work within established deadlines.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Strong Understanding Of It Service Management Processes And Best Practices.

  • Bachelor's Degree In Computer Science Or Related Field.

  • Minimum Of 3 Years Of Experience With Servicenow Development.

  • Experience With Servicenow Modules Such As It Service Management, It Operations Management, And Hr Service Management.

  • Servicenow Certification, Such As Certified Application Developer Or Certified System Administrator.

Required Skills
  • Software Development

  • Project Management

  • Database Management

  • Agile Methodology

  • Scripting

  • User Interface Design

  • ITIL Framework

  • Problem-Solving

  • Technical Proficiency

  • Workflow Customization

  • Integration Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Now Developer in Houston, TX, USA is between $95,000 and $120,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Some Service Now Developers may also receive bonuses or other benefits as part of their compensation package.

Additional Information
Truist Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 12th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Truist Financial

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.

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