Secured Finance Operations Loan Servicer

Are you looking for a dynamic and challenging role in the financial services industry? Look no further than Truist Financial, where we are currently seeking a Secured Finance Operations Loan Servicer to join our team. In this role, you will be responsible for managing a portfolio of secured loans, ensuring accurate and timely processing of loan transactions, and providing exceptional customer service to our clients. To be successful in this position, you must have a strong understanding of secured lending products and processes, excellent attention to detail, and a passion for delivering top-notch service. If you are ready to take your career to the next level, we want to hear from you!

1. Manage a portfolio of secured loans, ensuring accuracy and timeliness in processing loan transactions.
2. Provide exceptional customer service to clients, resolving any issues or concerns in a timely and professional manner.
3. Maintain a thorough understanding of secured lending products and processes, staying up-to-date on industry trends and regulations.
4. Collaborate with internal teams to ensure seamless communication and coordination in loan servicing.
5. Conduct regular audits and reviews of loan files to ensure compliance with company policies and procedures.
6. Develop and maintain strong relationships with clients, serving as their main point of contact for all loan servicing needs.
7. Act as a subject matter expert on secured finance operations, providing guidance and support to team members and other departments as needed.
8. Identify and implement process improvements to increase efficiency and productivity in loan servicing.
9. Document all loan servicing activities accurately and thoroughly for record-keeping and reporting purposes.
10. Stay current on industry best practices and recommend changes or updates to company policies and procedures as needed.
11. Maintain confidentiality and security of sensitive loan information at all times.
12. Participate in trainings and professional development opportunities to enhance skills and knowledge in secured lending.
13. Collaborate with colleagues to ensure a positive and collaborative work environment.
14. Represent the company in a professional manner and uphold the company's values and standards at all times.

According to JobzMall, the average salary range for a Secured Finance Operations Loan Servicer in Atlanta, GA, USA is between $40,000 and $60,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some higher-level positions in this field may offer salaries up to $80,000 or more.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.