Salesforce Business Systems Analyst

As a Salesforce Business Systems Analyst at Truist Financial, you will be an integral part of our Salesforce team, helping to develop and maintain the systems that drive our business. We are looking for an experienced professional with a great attitude and an eye for detail. To be successful in this role, you must have excellent knowledge of Salesforce, be an effective communicator, and have the ability to think both strategically and tactically. This is an opportunity to work in a fast-paced, collaborative environment and be a key part of our success. If you are looking to challenge yourself and make a real difference, then this is the position for you.

Responsibilities:

1. Develop and maintain Salesforce systems to ensure optimal performance.
2. Troubleshoot technical issues with Salesforce and provide solutions.
3. Analyze business requirements and recommend solutions based on Salesforce capabilities.
4. Design and implement Salesforce customization and integration with other systems.
5. Provide training and support to end users on Salesforce usage.
6. Monitor data quality and accuracy in Salesforce and make necessary adjustments.
7. Effectively communicate with internal and external stakeholders.
8. Analyze current processes and suggest improvements.
9. Create and maintain technical documentation.
10. Develop reports and dashboards in Salesforce.

According to JobzMall, the average salary range for a Salesforce Business Systems Analyst in Charlotte, NC, USA is $83,000-$135,000 per year. This range is based on salaries reported by local employers and the market average for the position.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.