Relationship Banker or Senior Relationship Banker - VA CTR Marketplace

Welcome to Truist Financial, where we believe in building strong relationships with our clients and communities. We are currently seeking a passionate and experienced Relationship Banker or Senior Relationship Banker for our VA CTR Marketplace team. As a Relationship Banker, you will have the opportunity to provide personalized financial solutions and exceptional customer service to our clients, while also being a key member in driving business growth. If you are a driven individual who thrives in a dynamic and collaborative environment, and possess a strong background in banking and customer service, we want you to join our team.

1. Provide exceptional customer service to clients by greeting them warmly, understanding their financial needs and offering personalized solutions.
2. Build and maintain strong relationships with clients to ensure their satisfaction and loyalty to Truist Financial.
3. Actively participate in business development activities to drive growth and meet sales targets.
4. Utilize knowledge of banking products and services to educate clients and recommend appropriate solutions.
5. Collaborate with team members to ensure a seamless and consistent customer experience.
6. Stay up-to-date with industry trends and changes in banking regulations to ensure compliance and provide accurate information to clients.
7. Effectively manage and prioritize a high volume of client interactions, both in person and over the phone.
8. Proactively identify and resolve any customer concerns or issues, escalating to management when necessary.
9. Maintain accurate and organized records of client interactions and transactions.
10. Continuously strive to improve customer satisfaction and retention rates.
11. Act as a brand ambassador for Truist Financial, representing our values and commitment to our clients and communities.
12. Train and mentor new team members as needed.
13. Adhere to all company policies and procedures, including security and confidentiality measures.
14. Collaborate with other departments, such as lending and investments, to provide comprehensive financial solutions to clients.
15. Attend regular trainings and development opportunities to enhance skills and knowledge.
16. Support and promote a positive and inclusive work environment.

According to JobzMall, the average salary range for a Relationship Banker or Senior Relationship Banker - VA CTR Marketplace in Glen Allen, VA, USA is $40,000-$55,000 per year. This may vary depending on the specific job title, experience level, and the specific employer. Some factors that may affect salary include the size and location of the bank, the individual's sales performance, and any additional bonuses or benefits offered.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.