Truist Financial

Process Management Lead

Truist Financial

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced Process Management Lead at Truist Financial who will be responsible for driving process improvement, standardization, and automation initiatives across the organization. The ideal candidate will possess the required qualifications of a process management professional with a passion for driving operational excellence and creating value for our customers. The successful candidate should have a strong background in process management, process improvement, and/or process design. They should have a deep understanding of process improvement methodologies such as Lean Six Sigma and the ability to create process maps and process documentation. Additionally, the Process Management Lead should have strong project management and problem-solving skills, as well as excellent communication and collaboration skills. At Truist Financial, we value people who are driven, results-oriented, and have a strong desire to learn and grow. If you have the required qualifications and are passionate about process improvement, we want to hear from you!

Responsibilities:

  1. Implement process improvement, standardization, and automation initiatives across the organization.
  2. Create process maps and process documentation.
  3. Utilize Lean Six Sigma and other process improvement methodologies.
  4. Monitor and review the implementation of process improvement initiatives.
  5. Develop and present process improvement plans to senior management.
  6. Lead process improvement projects and initiatives.
  7. Develop and maintain strong relationships with stakeholders.
  8. Monitor and analyze process metrics and performance.
  9. Identify areas for improvement and recommend solutions.
  10. Participate in process improvement workshops and meetings.
  11. Work with various departments to implement process improvements.
  12. Provide training and guidance to staff on process improvement initiatives.
  13. Ensure compliance with relevant process improvement regulations.
  14. Keep up to date with industry best practices and developments.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Excellent Communication And Interpersonal Skills

  • Strong Leadership And Organizational Skills

  • Ability To Work In A High-Pressure Environment

  • Experience With Process Improvement Methods Such As Lean Six Sigma

  • Knowledge Of Process Mapping

  • Modelling

  • And Analysis Techniques

  • Knowledge Of Financial Services Industry And Best Practices

  • Ability To Build And Maintain Relationships With Stakeholders

Required Skills
  • Risk Management

  • Consulting

  • Troubleshooting

  • Scheduling

  • Auditing

  • Mentoring

  • Reporting

  • Documenting

  • Processing

  • Coordinating

  • Negotiating

  • Analyzing

  • Developing

  • Prioritizing

  • Streamlining

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Process Management Lead in Charlotte, NC, USA is $95,000 - $125,000 per year. This range may be higher or lower depending on the individual's experience, qualifications, and skillset.

Additional Information
Truist Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeAugust 19th, 2025
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About Truist Financial

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.

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