Merchant Services Product Manager

Truist Financial is looking for a motivated and passionate Merchant Services Product Manager to join our team and help take our services to the next level. This is an exciting opportunity to get in at the ground level and help shape the future of merchant services. The ideal candidate will have the right combination of experience and ambition to drive innovation and hit ambitious goals.The successful candidate will have a strong background in product management, including experience in financial services and/or merchant services. An understanding of the payments industry and its regulations is highly desirable, as well as an in-depth knowledge of customer needs and trends. Excellent communication and interpersonal skills are also essential in this role, as is the ability to effectively manage multiple stakeholders.

Responsibilities:

1. Develop and execute strategies to improve our merchant services product
2. Analyze customer needs and trends to identify areas of improvement
3. Monitor and analyze industry and competitive trends
4. Work cross-functionally to develop and launch new products and services
5. Establish and maintain relationships with stakeholders
6. Collaborate with internal teams to ensure products and services are aligned with customer needs
7. Manage product development and launch timelines
8. Develop and implement pricing and promotion strategies
9. Provide feedback and insights from customer feedback and surveys
10. Monitor performance metrics to ensure goals are met

According to JobzMall, the average salary range for a Merchant Services Product Manager in Charlotte, NC, USA is $84,000 - $113,000 per year. The salary range can vary depending on the company, the location, and the individual's experience and qualifications.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.