Truist Financial

Insurance Service Associate - Commercial Lines

Truist Financial

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer service-oriented individual with a passion for the insurance industry? Do you thrive in a fast-paced, team-oriented environment? If so, Truist Financial is looking for you to join our team as an Insurance Service Associate for our Commercial Lines department. In this role, you will have the opportunity to provide exceptional service to our clients and assist in managing their commercial insurance needs. To be successful in this position, you should have strong communication skills, attention to detail, and a willingness to continuously learn and grow. If you are ready to take the next step in your insurance career, apply now and become a part of our dynamic and innovative team at Truist Financial.

  1. Provide exceptional customer service to clients by responding promptly and effectively to inquiries, concerns, and requests related to commercial insurance policies.
  2. Assist clients with managing their insurance needs by reviewing and updating policies, explaining coverage options, and addressing any questions or issues.
  3. Collaborate with team members to ensure efficient and accurate processing of insurance transactions, such as policy changes, claims, and renewals.
  4. Maintain a thorough understanding of commercial insurance products, industry trends, and company policies and procedures to effectively address client needs.
  5. Communicate effectively with clients, team members, and other departments to ensure timely and accurate resolution of issues or concerns.
  6. Utilize company systems and technology to accurately document and track client interactions and policy information.
  7. Continuously develop knowledge and skills through training and education opportunities to enhance job performance and support career growth.
  8. Identify and report any potential risks or issues related to client accounts to appropriate team members for resolution.
  9. Adhere to company standards and regulatory requirements to ensure compliance and ethical business practices.
  10. Contribute to a positive and collaborative team environment by actively participating in team meetings, sharing knowledge and best practices, and promoting a culture of continuous improvement.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Knowledge Of Commercial Insurance: A Insurance Service Associate At Truist Financial Should Possess A Thorough Understanding Of Various Types Of Commercial Insurance Policies, Including Property, Liability, And Workers' Compensation.

  • Excellent Communication Skills: This Role Requires Frequent Interaction With Clients, Underwriters, And Other Team Members, Making Strong Communication Skills Essential. The Ability To Effectively Explain Complex Insurance Concepts And Policies Is Crucial.

  • Customer Service Experience: Truist Financial Places A High Value On Providing Exceptional Customer Service. Candidates For This Role Should Have Previous Experience In A Customer-Facing Role, Preferably In The Insurance Industry.

  • Detail-Oriented: Commercial Insurance Policies Can Be Complex And Require Careful Attention To Detail. A Successful Insurance Service Associate Should Have A Strong Eye For Detail And Be Able To Accurately Process And Review Policy Information.

  • Team Player: As Part Of A Larger Insurance Team, It Is Important For An Insurance Service Associate To Work Well With Others And Collaborate Effectively. This Includes Being Able To Share Knowledge And Support Colleagues When Needed.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Insurance Service Associate - Commercial Lines in Raleigh, NC, USA is $40,000 - $60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for. Additionally, location and cost of living can also play a role in determining salary ranges for this position.

Additional Information
Truist Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 12th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Truist Financial

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.

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