Insurance Service Associate - Commercial Lines

Truist Financial is seeking an experienced and highly motivated Insurance Service Associate for our Commercial Lines department. The ideal candidate will have extensive knowledge of insurance policies and procedures and a passion for customer service. As an Insurance Service Associate, you will be responsible for providing outstanding service to customers while ensuring accuracy and compliance with all relevant regulations.We are looking for someone with the following qualifications: • Bachelor’s degree in business, finance, or a related field, or equivalent experience• At least 5 years of experience in the insurance industry• Excellent customer service, communication, and problem-solving skills• Ability to accurately review and interpret insurance policies and procedures• Knowledge of commercial insurance laws and regulations• Ability to think critically and work independently• Proficiency in using Microsoft Office SuiteIf you are an experienced insurance professional who is passionate about providing excellent customer service and are motivated to exceed expectations, this is the perfect opportunity for you!

Responsibilities: • Maintain accurate and up-to-date knowledge of commercial insurance laws and regulations. • Review and interpret insurance policies and procedures to ensure accuracy and compliance. • Answer client inquiries and provide support with policy and procedure inquiries. • Assist in preparing and submitting insurance applications and documents. • Follow up with clients to ensure timely and accurate processing of applications. • Provide excellent customer service while handling customer inquiries and complaints. • Identify potential errors and discrepancies in documents and policies. • Monitor and examine policy records and documents for adherence to regulations. • Maintain organized files and records for tracking purposes. • Collaborate with other departments and teams to ensure customer satisfaction. • Proactively identify opportunities to improve customer service and efficiency.

According to JobzMall, the average salary range for a Insurance Service Associate - Commercial Lines in Charlotte, NC, USA is between $35,000 and $45,000 per year. Salaries can vary depending on experience, qualifications, and the specific employer.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.