Truist Financial

Commercial Credit Card Relationship Manager

Truist Financial

Raleigh, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and motivated individual with a passion for building and maintaining strong relationships with clients? Truist Financial is seeking a dynamic and experienced Commercial Credit Card Relationship Manager to join our team. In this role, you will be responsible for managing and growing a portfolio of commercial credit card clients, providing exceptional service and customized solutions to meet their financial needs. The ideal candidate will have a strong background in commercial banking, excellent communication skills, and a proven track record of success in building and managing relationships. If you are looking for a challenging and rewarding career with a leading financial institution, we want to hear from you!

  1. Develop and maintain strong relationships with commercial credit card clients.
  2. Act as the main point of contact for clients, responding to inquiries and addressing any concerns or issues.
  3. Understand clients' financial needs and provide customized solutions to meet those needs.
  4. Grow and manage a portfolio of commercial credit card clients.
  5. Conduct regular reviews and analysis of clients' financials to identify opportunities for growth and improvement.
  6. Collaborate with other departments, such as sales and marketing, to develop and implement strategies for acquiring new clients and retaining existing ones.
  7. Stay updated on industry trends and changes in the market to effectively advise clients.
  8. Ensure compliance with all regulatory requirements and internal policies and procedures.
  9. Provide exceptional customer service to ensure high levels of client satisfaction.
  10. Prepare and present reports and presentations to senior management on portfolio performance and growth strategies.
  11. Network and attend industry events to build relationships and promote the company's services.
  12. Mentor and train junior team members to support their professional growth and development.
  13. Continuously assess and improve processes and procedures to enhance the overall client experience.
  14. Achieve and exceed individual and team sales goals and targets.
  15. Maintain accurate and up-to-date records of client interactions and transactions.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Finance, Business Administration, Or Related Field.

  • Minimum Of 3 Years Of Experience In Credit Card Relationship Management Or Commercial Banking.

  • Strong Understanding Of Commercial Credit Card Products And Services.

  • Proven Track Record Of Building And Maintaining Relationships With Commercial Clients.

Required Skills
  • Risk Management

  • Financial Analysis

  • Communication Skills

  • Time Management

  • Negotiation skills

  • Product knowledge

  • customer service

  • Relationship Building

  • Problem-Solving

  • Credit Underwriting

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Commercial Credit Card Relationship Manager in Raleigh, NC, USA is between $60,000 and $95,000 per year. This can vary depending on factors such as experience level, education, and specific job responsibilities. Additionally, bonuses and commissions may also be included in the overall compensation for this role.

Additional Information
Truist Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2024
Apply BeforeSeptember 18th, 2025
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About Truist Financial

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.

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