Welcome to Truist Financial, where we strive to create a better future for our clients and communities. We are currently seeking a highly motivated individual to join our team as a Closing Specialist. As a Closing Specialist, you will play a crucial role in finalizing loan transactions and ensuring a smooth and timely closing process for our clients. We are looking for candidates who are detail-oriented, organized, and possess excellent communication skills. If you are passionate about providing exceptional customer service and have a strong background in loan closing, we encourage you to apply. Join us in making a positive impact and building a brighter tomorrow.
- Facilitate Loan Closings: As a Closing Specialist, you will be responsible for managing the loan closing process from start to finish. This includes coordinating with various parties involved in the transaction, such as clients, lenders, and attorneys, to ensure all necessary documents are prepared and executed accurately and in a timely manner.
- Ensure Compliance: It is your responsibility to ensure that all loan transactions comply with federal and state regulations, as well as company policies and procedures. This requires a thorough understanding of lending laws and guidelines.
- Provide Excellent Customer Service: Our clients are our top priority, and as a Closing Specialist, you will be responsible for delivering exceptional customer service. This includes promptly responding to client inquiries, addressing any concerns, and keeping them informed throughout the closing process.
- Maintain Accurate Records: You will be responsible for maintaining accurate and organized records of all loan transactions and related documents. This includes updating databases and tracking the progress of each closing to ensure a smooth and efficient process.
- Collaborate with Team Members: The closing process involves working closely with various team members, such as loan officers, underwriters, and processors. As a Closing Specialist, you will need to collaborate effectively with these individuals to ensure a seamless process for our clients.
- Identify and Resolve Issues: In the event of any issues or discrepancies, it is your responsibility to identify the problem and work towards a resolution. This may involve communicating with clients, lenders, or other parties to gather necessary information and find a solution.
- Stay Updated on Industry Changes: As a Closing Specialist, you will need to stay updated on any changes in lending laws and regulations to ensure compliance. This may involve attending training sessions or researching industry updates.
- Uphold Company Values: At Truist Financial, we value integrity, teamwork, and a commitment to excellence. As a Closing Specialist, you will be expected to uphold these values in your daily work and interactions with clients and team members.
9
Strong Knowledge Of Mortgage Lending: A Successful Closing Specialist At Truist Financial Should Have A Deep Understanding Of Mortgage Lending Regulations, Processes, And Procedures.
Excellent Communication Skills: As A Closing Specialist, You Will Be Responsible For Coordinating With Various Parties Involved In The Mortgage Closing Process. Therefore, Strong Communication Skills, Both Written And Verbal, Are Essential For Success In This Role.
Attention To Detail: Closing Specialists Must Have A Keen Eye For Detail To Ensure All Necessary Documents And Information Are Accurate And Complete Before Finalizing The Closing Of A Mortgage Loan.
Organizational Skills: Managing Multiple Tasks And Deadlines Is A Crucial Aspect Of A Closing Specialist's Role. The Ability To Prioritize And Stay Organized Is Essential For Success In This Job.
Customer Service Orientation: Truist Financial Prides Itself On Providing Exceptional Customer Service. A Closing Specialist Must Have A Customer-Focused Mindset To Provide A Positive And Smooth Closing Experience For Borrowers And Other Involved Parties.
Communication
Sales
Time Management
Multitasking
Attention to detail
customer service
Analytical Thinking
Relationship Building
Organization
Problem-Solving
Contract review
Negotiating
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Closing Specialist in Richmond, VA, USA is between $40,000-$50,000 per year. However, this can vary depending on the specific company, experience level, and additional skills and qualifications. Some companies may offer a higher salary for candidates with more experience or specialized skills.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started