Client Service Specialist - P&C Insurance Experience

Are you a motivated and customer-focused individual with experience in property and casualty insurance? Do you thrive in a fast-paced environment and enjoy finding solutions to complex problems? Truist Financial is seeking a Client Service Specialist with P&C insurance experience to join our team and provide exceptional service to our clients. As a vital member of our team, you will have the opportunity to utilize your skills and expertise to build and maintain strong relationships with our clients and ensure their insurance needs are met. If you are passionate about delivering excellent customer service and have a solid understanding of the P&C insurance industry, we want to hear from you!

1. Provide exceptional customer service to clients by responding promptly and effectively to inquiries and concerns.
2. Utilize knowledge of property and casualty insurance to accurately assess and address client needs.
3. Build and maintain strong relationships with clients, acting as a trusted advisor and point of contact.
4. Work collaboratively with team members to find solutions to complex problems and ensure client satisfaction.
5. Keep up-to-date with industry trends and changes to effectively communicate updates to clients.
6. Act as a liaison between clients and insurance carriers to facilitate efficient communication and resolution of issues.
7. Maintain accurate and organized client records and documentation.
8. Proactively identify opportunities to upsell and cross-sell insurance products and services.
9. Participate in ongoing training and development to enhance knowledge and skills.
10. Adhere to company policies, procedures, and compliance standards.
11. Stay updated on current regulations and laws related to property and casualty insurance.
12. Continuously strive to improve processes and procedures to enhance the overall client experience.
13. Maintain a positive and professional attitude when interacting with clients and team members.
14. Assist in the onboarding of new clients and provide support throughout the client lifecycle.
15. Collaborate with other departments, such as claims and underwriting, to ensure seamless service for clients.

According to JobzMall, the average salary range for a Client Service Specialist - P&C Insurance Experience in Richmond, VA, USA is typically between $40,000 and $55,000 per year. This may vary depending on the specific company, level of experience, and other factors such as education and certifications.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.