Client Service Specialist - P&C Insurance Experience

Welcome to Truist Financial, where our mission is to inspire and build better lives and communities. We are currently seeking a highly motivated and experienced Client Service Specialist with a background in P&C insurance to join our team. As a Client Service Specialist, you will play a crucial role in providing exceptional service to our valued clients and ensuring their insurance needs are met with the utmost care and efficiency. If you have a passion for delivering top-notch customer service and possess the necessary qualifications, we would love to have you join our team.

1. Provide exceptional customer service to clients by promptly responding to inquiries and addressing any issues or concerns they may have.
2. Act as the main point of contact for clients, building strong relationships and maintaining regular communication to ensure their insurance needs are met.
3. Utilize in-depth knowledge of P&C insurance to advise clients on coverage options and make recommendations based on their specific needs.
4. Process insurance policy changes, renewals, and cancellations accurately and efficiently.
5. Collaborate with insurance carriers and underwriters to obtain quotes, process claims, and resolve any policy-related issues.
6. Maintain accurate and up-to-date client records in our database.
7. Stay informed on industry trends and changes to insurance policies and regulations, and effectively communicate this information to clients.
8. Actively participate in team meetings and training sessions to continuously improve knowledge and skills.
9. Meet and exceed performance metrics, including client satisfaction, retention, and sales targets.
10. Represent Truist Financial in a professional and ethical manner at all times, following company policies and procedures.

According to JobzMall, the average salary range for a Client Service Specialist - P&C Insurance Experience in Raleigh, NC, USA is $45,000 - $55,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some companies may offer higher salaries, while others may offer lower salaries with additional benefits or bonuses. It is best to research the specific company and their salary offerings for this position in order to get a more accurate understanding of the potential salary range.

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.