Client Service Specialist
Are you a problem-solver with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, Truist Financial is looking for you to join our team as a Client Service Specialist. As a part of our dedicated team, you will have the opportunity to use your exceptional communication and organizational skills to provide top-notch service to our valued clients. If you have a strong customer service background and are looking for a fulfilling career in the financial industry, we want to hear from you!
- Provide exceptional customer service to clients by promptly responding to inquiries and addressing any concerns or issues.
- Serve as the primary point of contact for clients, ensuring a positive and professional experience.
- Utilize problem-solving skills to resolve complex issues and provide timely solutions.
- Maintain a high level of accuracy and attention to detail in all client interactions and transactions.
- Collaborate with other team members to ensure seamless and efficient service delivery.
- Stay up-to-date on company products, services, and policies to effectively communicate with clients and provide accurate information.
- Document all client interactions and maintain accurate records.
- Identify opportunities to improve processes and enhance the overall client experience.
- Adhere to all regulatory and compliance guidelines.
- Uphold the company's brand and values while interacting with clients.
- Continuously seek opportunities for personal and professional growth.
- Provide support to other team members and assist with any additional tasks as needed.
Excellent Communication Skills: Client Service Specialists At Truist Financial Must Possess Strong Verbal And Written Communication Skills To Effectively Communicate With Clients And Colleagues.
Customer Service Experience: A Strong Background In Customer Service Is Essential For This Role, As Client Service Specialists Will Be Responsible For Providing Exceptional Service To Clients And Addressing Any Concerns Or Inquiries They May Have.
Financial Industry Knowledge: Candidates For This Position Should Have A Strong Understanding Of The Financial Industry, Including Banking Products And Services, As Well As Current Market Trends And Regulations.
Problem-Solving Abilities: In Order To Effectively Address Client Concerns And Resolve Any Issues, Client Service Specialists Must Possess Strong Problem-Solving Skills And The Ability To Think Critically.
Organizational Skills: This Role Requires Managing A High Volume Of Client Interactions And Tasks, So Strong Organizational Skills And The Ability To Prioritize Tasks Are Essential Qualifications For A Client Service Specialist At Truist Financial.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Relationship Building
Sales Support
Team collaboration
Problem-Solving
Financial
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Client Service Specialist in Atlanta, GA, USA is between $36,000 and $52,000 per year. This range can vary depending on factors such as experience, education, and specific job duties. Some employers may also offer additional benefits such as bonuses, commissions, and healthcare benefits.
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Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks.
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