True Value

Frequently Asked Questions about True Value Careers

Looking for more information about True Value, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What is True Value?

True Value is a retail chain of independently owned and operated hardware stores in the United States and Canada. It is one of the largest hardware retailers in the world, with over 4,000 stores in the United States and Canada. It offers a variety of home improvement products such as tools, paint, home décor, plumbing, electrical, and lawn and garden supplies. True Value also offers services such as key-cutting, propane refilling, and screen and window repair.

Does True Value offer paid vacation time?

Yes. True Value offers paid vacation time to eligible employees.

Does True Value offer competitive salaries?

Yes, True Value offers competitive salaries. They are committed to providing competitive salaries and benefits to their employees.

What kind of job security do True Value employees enjoy?

True Value employees enjoy job security through the company's commitment to providing a safe and secure working environment for its employees. The company also provides competitive wages and benefits packages, including medical coverage, paid vacation, and retirement plans. Additionally, True Value offers a career development program that provides employees with opportunities to grow and advance within the company.

What kind of support does True Value provide employees?

True Value provides employees with a variety of support services, including competitive salaries and benefits, flexible scheduling, access to professional development and training, and a comprehensive employee assistance program. Additionally, the company provides a range of employee resources, such as an employee handbook and access to online resources, to help employees stay informed and stay connected with their co-workers.

What type of dress code is expected at True Value?

True Value does not have a specific dress code; however, employees are expected to dress in a neat, professional manner.

Does True Value provide employee discounts on merchandise?

Yes, True Value offers employee discounts on select merchandise.

Does True Value offer flexible spending accounts?

No, True Value does not offer flexible spending accounts.

Does True Value offer any additional employee benefits?

Yes, True Value offers a variety of employee benefits, including health insurance, dental and vision insurance, 401(k) with company match, vacation and holiday pay, tuition reimbursement, employee assistance program, and more.

Does True Value offer a retirement plan?

Yes, True Value offers a 401(k) retirement plan which includes employer matching contributions and other benefits.

What is the onboarding process like at True Value?

The onboarding process at True Value typically begins with a new hire orientation. This orientation includes an introduction to the company, a discussion of the company’s culture and values, and information about benefits and policies. The onboarding process may also include job-specific training, depending on the position. Additionally, new hires are typically given time to fill out paperwork and complete any necessary background checks. Finally, new hires are formally introduced to their team and given a tour of the workplace.

Is it easy to transition from an internship to a full-time position at True Value?

It is possible to transition from an internship to a full-time position at True Value, depending on the individual's performance and the company's needs. True Value encourages career advancement for its interns and looks to hire individuals with the skills and qualifications necessary to fill open positions.

What type of environment is True Value?

True Value is a retail chain that sells hardware, tools, and home improvement products.

How long does the hiring process typically take at True Value?

The hiring process at True Value typically takes four to six weeks from the time a completed job application is received.

How diverse is True Value's workforce?

True Value is committed to creating an environment of inclusion and respect where all employees' unique backgrounds and perspectives are valued. The company has implemented a variety of initiatives to ensure diversity in its workforce, including training programs, the promotion of diverse applicants for employment, and the implementation of a formal diversity and inclusion program. True Value also promotes a culture of diversity and inclusion throughout the organization, including through its leadership team. According to the company's 2020 Environmental, Social and Governance (ESG) Report, its workforce is 59.5% male and 40.5% female. Its employee base is also diverse in terms of race and ethnicity, with 43.4% of its workforce identifying as non-White and 11.3% identifying as Hispanic/Latino.

In which US cities does True Value have offices?

True Value has offices in Chicago, IL; Atlanta, GA; Denver, CO; and Dallas, TX.

Does True Value have international offices?

Yes, True Value has international offices in Canada, Mexico, the Caribbean, South America, and Europe.

What types of positions are available at True Value?

True Value offers a wide variety of career opportunities, including Store Manager, Assistant Store Manager, District Manager, Merchandiser, Cashier, Sales Associate, Stock Associate, Customer Service Representative, Human Resources Associate, Visual Merchandiser, IT Support Technician, and Product Manager.

What type of performance reviews do True Value employees receive?

True Value employees receive annual performance reviews. The reviews involve feedback from both the employee and their manager, and focus on the employee's achievement of goals, their development progress, and their overall contribution to the organization.

Does True Value provide tuition reimbursement?

No, True Value does not provide tuition reimbursement.