TransferWise

Payment Operations Specialist – Global Processing

TransferWise

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to TransferWise, a global payments platform that is revolutionizing the way people send and receive money around the world. We are seeking a highly skilled and detail-oriented Payment Operations Specialist to join our Global Processing team. As a member of this team, you will play a crucial role in ensuring the smooth and efficient processing of payments for our customers across the globe. Our ideal candidate is a meticulous problem solver with a strong understanding of international payments and a passion for delivering an exceptional customer experience. If you are looking to make a meaningful impact in the fintech industry and thrive in a fast-paced, dynamic environment, we want to hear from you! Read on for more information about this exciting opportunity.

  1. Process and monitor international payments in a timely and accurate manner.
  2. Identify and resolve payment errors and discrepancies.
  3. Communicate with customers and internal teams to resolve any payment-related issues.
  4. Collaborate with other departments to ensure compliance with regulations and company policies.
  5. Assist with the development and implementation of payment processes and procedures.
  6. Conduct regular audits to ensure accuracy and efficiency in payment processing.
  7. Stay up-to-date with industry trends and changes in international payment regulations.
  8. Utilize various payment systems and tools to manage and track payments.
  9. Provide exceptional customer service by promptly responding to customer inquiries and concerns.
  10. Continuously seek opportunities to improve and streamline payment processes.
  11. Train and mentor new team members on payment operations procedures.
  12. Maintain accurate records and documentation of all payment activities.
  13. Analyze payment data and provide insights and recommendations for improvement.
  14. Collaborate with cross-functional teams to develop and implement new payment solutions.
  15. Ensure compliance with data protection and confidentiality policies.
  16. Adhere to strict deadlines and prioritize workload effectively.
  17. Perform other related duties and responsibilities as assigned.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Business Administration, Or A Related Field.

  • Minimum Of 3 Years Of Experience In A Payment Operations Role, Preferably In A Global Processing Environment.

  • Strong Knowledge Of International Payment Regulations And Compliance Requirements.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Identify And Resolve Complex Payment Issues.

  • Proficiency In Using Payment Processing Systems, As Well As Microsoft Excel And Other Data Analysis Tools.

Required Skills
  • Data Analysis

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Risk assessment

  • Teamwork

  • Payment processing

  • Fraud detection

  • Aml Compliance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Payment Operations Specialist – Global Processing in Austin, TX, USA is $50,000 - $70,000 per year. However, this can vary depending on the specific company and individual qualifications and experience. Some companies may offer higher salaries for specialists with more experience or advanced skills. Additionally, factors such as benefits, bonuses, and cost of living in Austin may also impact the salary range for this position. It is best to research specific companies and job listings to get a more accurate understanding of the salary range for this position in Austin, TX.

Additional Information
TransferWise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeMay 22nd, 2025
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About TransferWise

TransferWise moves money through its platform to other users all over the world at mid-market rates and with no unnecessary fees. In addition to individual users, TransferWise can be used by companies to invoice vendors regardless of currency. Also has an office in NewYork. Now Wise.

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