At Tourneau|Bucherer, we are looking for an experienced Boutique Manager who is passionate about delivering exceptional customer service and creating an outstanding in-store experience. As the face of Tourneau|Bucherer, the Boutique Manager will be responsible for driving sales performance, leading and developing a team of sales professionals, and driving positive results in all areas of store operations.We are looking for a confident individual with a minimum of 5 years’ experience in a luxury retail environment, preferably in a management role. To be successful in this role, the Boutique Manager must possess excellent customer service skills, demonstrate a strong business acumen, and be a dynamic leader. The Boutique Manager will be responsible for creating an environment where team members are inspired to provide exceptional customer service while achieving the store’s goals.If you have a strong passion for the luxury retail industry and the drive to succeed, we would love to hear from you.
Responsibilities:
- Lead and develop a team of sales professionals to ensure exceptional customer service and an outstanding in-store experience.
- Drive sales performance to achieve store goals and objectives.
- Monitor all areas of store operations to ensure positive results.
- Develop a team environment that encourages and inspires team members to provide superior customer service.
- Demonstrate strong business acumen and make decisions in the best interest of the store.
- Maintain a high level of product knowledge and stay up-to-date on new products and services.
- Provide a consistently excellent customer service experience.
- Ensure compliance with company policies and procedures.
Exceptional Customer Service Skills
Ability To Manage A Team Of Sales Associates
Proven Track Record Of Increasing Sales
Excellent Organizational
Communication And Interpersonal Skills
Proficiency In Ms Office Suite
Knowledge Of Point Of Sale (Pos) Systems
Understanding Of Luxury Retail Market And Current Fashion Trends
Bachelor's Degree In Business
Marketing
Or Related Field
Inventory Management
Sales
Time Management
Retail
Team Management
Scheduling
Brand Knowledge
Leadership
Cash Management
customer service
Merchandising
staff training
Client Relations
Problem-Solving
Visual Display
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Boutique Manager in New York, NY, USA is between $30,000 and $60,000 per year. This range will vary depending on the size of the boutique, the area in which it is located, and the amount of experience the manager has.
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Tourneau, LLC, is a luxury watch retailer established in 1900 and based in the United States. In 2018 Tourneau was purchased by the European retailer, Bucherer AG. The company carries over 8,000 styles of men’s and women’s watches from nearly 40 luxury brands. Tourneau also sells certified pre-owned watches; offering a trade-in program for upgrading watch styles.

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