Wine Specialist

Welcome to Total Wine & More, where we believe that every bottle of wine tells a story. We are currently seeking a knowledgeable and passionate Wine Specialist to join our team. As a Wine Specialist, you will have the opportunity to share your expertise and help our customers discover new and exciting wines. If you have a deep understanding of different wine regions, varietals, and production methods, along with a love for providing exceptional customer service, then we want you on our team. Join us and be a part of a company that celebrates the art and joy of wine.

1. Provide exceptional customer service to all customers, ensuring their needs and preferences are met.
2. Share knowledge and expertise on various wine regions, varietals, and production methods with customers.
3. Assist customers in selecting wines that suit their tastes and budgets.
4. Educate customers on the stories and histories behind different wines.
5. Keep up-to-date with current wine trends and new products in order to make informed recommendations to customers.
6. Maintain a thorough understanding of the company's products and services.
7. Handle customer inquiries and concerns in a professional and timely manner.
8. Collaborate with team members to ensure a positive and welcoming atmosphere for customers.
9. Conduct wine tastings and events to showcase new and featured products.
10. Participate in ongoing training and development opportunities to enhance wine knowledge and customer service skills.
11. Contribute to maintaining a clean and organized store environment.
12. Continuously strive to meet and exceed sales goals.
13. Represent the company in a professional and positive manner at all times.
14. Stay knowledgeable about and adhere to all company policies and procedures.
15. Foster and maintain positive relationships with customers to encourage repeat business and loyalty.

According to JobzMall, the average salary range for a Wine Specialist in Chicago, IL, USA is between $36,000-$50,000 per year. However, this can vary depending on the specific company, experience level, and location within the city. Some Wine Specialists may earn higher salaries, particularly with additional certifications and experience in high-end or specialty wines.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.