Total Wine & More

Wine Specialist

Total Wine & More

Columbus, OH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a passionate wine enthusiast with a vast knowledge and appreciation for all things vino? Do you have a discerning palate and a knack for recommending the perfect bottle for any occasion? Total Wine & More is seeking a dynamic and knowledgeable Wine Specialist to join our team and share your expertise with our customers. As a trusted advisor and brand ambassador, you will play a crucial role in creating an exceptional shopping experience for our customers. If you have a deep love for wine and a desire to continuously learn and grow in the industry, we want to hear from you!

  1. Provide expert knowledge and recommendations: Utilize your comprehensive understanding of wine to provide expert recommendations to customers, helping them find the perfect bottle for any occasion.
  2. Act as a trusted advisor: Build relationships with customers by providing personalized and attentive service, establishing yourself as a trusted advisor and go-to resource for all things wine-related.
  3. Serve as a brand ambassador: Represent Total Wine & More and its values by embodying a passion for wine and sharing that enthusiasm with customers.
  4. Create an exceptional shopping experience: Through your knowledge and customer service skills, create a welcoming and informative shopping experience for customers, leaving a lasting positive impression.
  5. Stay up-to-date on industry and product knowledge: Continuously educate yourself on new products, industry trends, and wine regions to provide the most up-to-date and accurate information to customers.
  6. Assist with store merchandising: Collaborate with the rest of the team to ensure wine displays and shelves are well-stocked, visually appealing, and organized.
  7. Conduct tastings and events: Plan and execute wine tastings and events to engage customers and promote products, contributing to a fun and educational atmosphere in the store.
  8. Uphold store standards: Follow all company policies and procedures, including responsible alcohol service, to maintain a safe and compliant environment for both customers and employees.
  9. Support sales and revenue goals: Utilize your knowledge and sales skills to contribute to the store's overall sales and revenue goals, helping to drive the success of the business.
  10. Continuously improve and grow: Demonstrate a desire to learn and improve, actively seeking out opportunities for growth and development within the wine industry.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • In-Depth Knowledge Of Wine Regions, Varietals, And Production Methods, Including A Proficiency In Wine Tasting And Flavor Profiles.

  • Strong Communication And Customer Service Skills To Effectively Assist And Educate Customers On Wine Selection And Pairings.

  • Experience In Sales And Product Merchandising, With The Ability To Drive Sales And Meet Sales Targets.

  • Familiarity With Inventory Management And Ordering Processes To Ensure The Store Maintains A Wide Variety Of High-Quality Wines.

  • A Passion For The Wine Industry, Including A Willingness To Continuously Learn And Stay Updated On Industry Trends And New Products.

Required Skills
  • Communication Skills

  • Inventory Management

  • customer service

  • brand awareness

  • retail operations

  • sales expertise

  • Product

  • Product Recommendations

  • Wine Knowledge

  • Tasting Techniques

  • Food Pairing

  • Wine Regions

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Wine Specialist in Columbus, OH, USA is $35,000 to $60,000 per year. This can vary depending on factors such as company size, experience, and job responsibilities. Some wine specialists may also receive additional compensation such as bonuses or commissions.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeMay 22nd, 2025
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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