
Wine Specialist
Welcome to Total Wine & More, where we strive to provide our customers with the best selection of wine and spirits. We are currently seeking a knowledgeable and passionate Wine Specialist to join our team. As a Wine Specialist, you will have the opportunity to share your expertise and help customers discover new and exciting wines. We are looking for someone who not only has a deep understanding of different types of wine, but also has a strong passion for the industry and a dedication to providing exceptional customer service. If you are someone who loves wine and enjoys sharing your knowledge with others, we want to hear from you!
- Provide exceptional customer service by greeting and welcoming customers to the store.
- Utilize extensive knowledge of different types of wine to assist customers in selecting the perfect bottle for their needs.
- Continuously stay up-to-date on industry trends and new products in order to make knowledgeable recommendations to customers.
- Create a welcoming and inclusive atmosphere for all customers, regardless of their level of wine knowledge.
- Conduct wine tastings and educational events for customers to further their understanding and appreciation of different wines.
- Maintain a thorough understanding of our product offerings and be able to accurately describe flavor profiles and characteristics of various wines.
- Assist with inventory management and stocking of wine and spirits products.
- Collaborate with other team members to create engaging displays and promotions for featured products.
- Actively engage with customers to build relationships and establish loyalty to our store and products.
- Uphold all company policies and procedures, including responsible alcohol service guidelines.
Extensive Knowledge Of Wine: A Wine Specialist At Total Wine & More Must Possess A Deep Understanding Of Different Types Of Wine, Including Their Regions, Production Methods, And Flavor Profiles. This Knowledge Should Also Extend To Other Alcoholic Beverages Such As Spirits And Beer.
Strong Customer Service Skills: As A Wine Specialist, One Must Be Able To Provide Excellent Customer Service By Actively Listening To Customers' Needs And Offering Personalized Recommendations Based On Their Preferences.
Sales Experience: The Ability To Sell And Upsell Products Is Crucial For A Wine Specialist. This Includes Promoting New Products, Suggesting Food Pairings, And Effectively Communicating The Unique Features And Benefits Of Each Wine.
Professional Certification: Total Wine & More Values Employees Who Have Completed Formal Wine Education Programs Such As The Court Of Master Sommeliers Or The Wine & Spirit Education Trust (Wset). These Certifications Demonstrate A Commitment To Continuous Learning And A High Level Of Expertise In The Field.
Physical Stamina: Working In A Retail Environment Can Be Physically Demanding, Especially During Peak Hours. A Wine Specialist Should Be Able To Stand For Long Periods, Lift And Move Heavy Cases Of Wine, And Handle Various Tasks Simultaneously.
Communication Skills
Inventory Management
Time Management
customer service
Merchandising
Teamwork
Product Expertise
Sales Techniques
Marketing Strategies
Wine Knowledge
Tasting Proficiency
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Wine Specialist in Fort Worth, TX, USA is between $40,000 - $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or establishment the Wine Specialist works for. Some higher-end restaurants or wine shops may offer higher salaries for well-qualified Wine Specialists.
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Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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