Wine Specialist

Welcome to Total Wine & More, where we pride ourselves on providing our customers with an exceptional shopping experience for all things wine. As a Wine Specialist, you will have the exciting opportunity to share your passion and knowledge for wine with our valued customers. We are seeking individuals who possess a deep understanding and appreciation for wine, along with exceptional customer service skills. If you are a wine enthusiast with a knack for building relationships and helping others discover their perfect bottle, then we invite you to join our team.

1. Provide exceptional customer service to all customers, ensuring a positive and memorable shopping experience.
2. Utilize deep knowledge and understanding of wine to assist customers in selecting the perfect bottle for their needs and preferences.
3. Build and maintain relationships with customers, promoting customer loyalty and repeat business.
4. Continuously expand and update personal knowledge of wine products and industry trends.
5. Actively engage with customers to educate and inform about wine varieties, origins, and pairings.
6. Assist in organizing and conducting wine tastings and events to promote products and engage with customers.
7. Maintain cleanliness and organization of wine department, ensuring all products are properly stocked and displayed.
8. Process customer transactions accurately and efficiently, adhering to company policies and procedures.
9. Collaborate with team members to achieve sales goals and enhance overall customer satisfaction.
10. Act as a brand ambassador for Total Wine & More, representing the company and its values to customers.

According to JobzMall, the average salary range for a Wine Specialist in New York, NY, USA is between $32,000 and $68,000 per year. This can vary depending on factors such as experience, education, and the specific company or establishment that the Wine Specialist is employed by. Additionally, Wine Specialists may also receive tips or commission on top of their base salary.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.